Autumn Miller
Barnwell
Summary
Developed strong interpersonal skills and ability to provide compassionate care in home care environment. Gained experience in assisting with daily living activities and maintaining clean and safe living space. Seeking to transition into new field where these skills can be applied to support and improve well-being of others.
Overview
9
9
years of professional experience
Work History
Home Care Aide
Circle of Love Llc
02.2024 - Current
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Call Center Representative
REI
01.2022 - 02.2022
- Answer phone calls
- Work on a computer
- Help customers with different needs
- Navigated multiple computer systems and applications and utilized search tools to find information
- Made appropriate account corrections to resolve customer problems
- Provided efficient and courteous service to customers at all times
Sales Associate
Roses
05.2017 - 07.2017
- Running the cash register
- Working in the clothing department
- Performed cleaning tasks, keeping store neat and organized
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Used product knowledge for handling objections
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
Sales Associate
Old Navy
04.2017 - 05.2017
- Arrange the displays
- Running the dressing room
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Performed cleaning tasks, keeping store neat and organized
- Engaged with guests to understand and anticipate customer service needs
Cashier
IGA
11.2015 - 12.2016
- Running the register
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with co-workers
- Delivered service excellence through all points of contact
- Resolved and de-escalated issues to address customer concerns
- Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct amounts
- Helped customers locate merchandise
- Computed and recorded totals of transactions
- Supervised others and provided on-the-job training
- Processed merchandise returns and exchanges
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Arranged and replenished displays and merchandise racks to maintain store appearance
Education
Graduate - undefined
Williston Elko High School
06.2015
Skills
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Online Systems
- Cash Register Operations
- Call Transfers
- Team-Oriented and Cooperative
Timeline
Home Care Aide
Circle of Love Llc
02.2024 - Current
Call Center Representative
REI
01.2022 - 02.2022
Sales Associate
Roses
05.2017 - 07.2017
Sales Associate
Old Navy
04.2017 - 05.2017
Cashier
IGA
11.2015 - 12.2016
Graduate - undefined
Williston Elko High School
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