Ava Magnani
Ladson
Summary
I am a dedicated worker with strong time management and clear, direct communication skills. I have proven my ability to create positive customer expierences and support team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Dorchester, SC
06.2023 - Current
- Prepared high-quality beverages in accordance with company standards.
- Operated espresso machines and grinders efficiently during peak hours.
- Maintained the cleanliness and organization of workstations and equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities, and enhancing their overall experience.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Collaborated with team members to manage inventory and supplies effectively.
- Resolved customer complaints diplomatically, enhancing satisfaction levels.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Fort Dorchester
North Charleston, SC03.2025
Bachelor of Science - Marketing
College of Charleston
Charleston, SC03.2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Team leadership
- Adaptive and creative
- Excellent memory
- Multitasking and organization
- Clear communication
Certification
- I am ServSafe certified
Timeline
Barista
Starbucks
06.2023 - Current
High School Diploma -
Fort Dorchester
Bachelor of Science - Marketing
College of Charleston