Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aviana Reid

Bennettsville

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Deli Bakery

Walmart
08.2020 - Current
  • Resolved customer complaints professionally while taking steps to prevent similar issues in the future.
  • Ensured compliance with all federal, state, and local regulations regarding food safety and handling procedures.
  • Trained new employees to help them understand the job
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Machine Operator

Mohawk Carpet
02.2017 - 08.2020
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.

VAP Operator

Hanesbrands
05.2015 - 02.2017
  • Played an integral role in the successful completion of several high-priority projects by executing VAP Operator tasks efficiently and accurately.
  • Implemented safety protocols to maintain a secure working environment for all VAP Operators.
  • Worked on production to get products ot in a timely matter

Cashier

KFC Restaurant
09.2014 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Trained new employees for the job

Cashier

Bojangles' Famous Chicken 'n Biscuits
03.2011 - 01.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Trained new employees for the job
  • Cleaned to keep the store up to code and satisfying to customers

Assistant Manager

Dollar General Store
03.2007 - 04.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Mcdonalds, PDI FOODS
04.2004 - 05.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Education

Certificate - Phlebotomy

Northeastern Technical College
Cheraw, SC
10.2022

High School Diploma -

Marlboro County High School
Bennettsville, SC
05.2006

Skills

  • Food Safety Compliance
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Goal-Oriented
  • Communication
  • Leadership
  • Time Management
  • Teamwork
  • People Skills
  • Strong Work Ethic

Certification

  • Certified Phlebotomy Technician May 2024 to May2026
  • CPR Certification September 2024 t September 2026
  • BLS Certification September 2024 to September 202

Timeline

Deli Bakery

Walmart
08.2020 - Current

Machine Operator

Mohawk Carpet
02.2017 - 08.2020

VAP Operator

Hanesbrands
05.2015 - 02.2017

Cashier

KFC Restaurant
09.2014 - 05.2015

Cashier

Bojangles' Famous Chicken 'n Biscuits
03.2011 - 01.2014

Assistant Manager

Dollar General Store
03.2007 - 04.2010

Cashier

Mcdonalds, PDI FOODS
04.2004 - 05.2006

Certificate - Phlebotomy

Northeastern Technical College

High School Diploma -

Marlboro County High School

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Aviana Reid