Avianah Harmon
Aiken
Summary
Diligent student with a strong academic record. Leadership and organizational skills have been developed through participation in multiple AP classes. Exceptional attention to detail ensures accuracy and precision in all tasks. Recognized as a reliable team player, always ready to assist with administrative and customer service duties. Eager to leverage abilities and skill set in a professional setting, contributing to the success of a dynamic organization.
Overview
6
6
years of professional experience
Work History
Guest Experience Manager
Cava
05.2023 - Current
- Trained new team members on company policies and procedures to maintain consistent guest experience standards.
- Organized special events tailored to guests'' interests, promoting engagement and loyalty within the food community.
- Ensured seamless customer service by creating clear guidelines and providing staff with comprehensive training.
Medical Assistant/Receptionist
Med First Services
01.2021 - 02.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Manager
Taco Bell
08.2019 - 01.2023
- Promoted to shift leader after one year of service.
- Monitor and uphold grooming standards in line with company requirements.
- Consistently place customer requirements at the forefront.
- Ensure food safety, quality and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
Education
Graduate Certificate - Licensed Practical Nurse
Ecpi University
Emergency Management -
Rowan Cabarrus Community college
09.2021
Skills
- Strong Work Ethic
- Quick Learner
- Strong Communication
- Ability to work in a fast work pace environment
- Tolerant to stressful situations
Timeline
Guest Experience Manager
Cava
05.2023 - Current
Medical Assistant/Receptionist
Med First Services
01.2021 - 02.2024
Manager
Taco Bell
08.2019 - 01.2023
Emergency Management -
Rowan Cabarrus Community college
Graduate Certificate - Licensed Practical Nurse
Ecpi University
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