Azariah Ivy

Coordinated daily pharmacy workflow to ensure safe, accurate prescription processing in high-volume environment. Trained and mentored pharmacy technicians on systems workflow procedures and service standards. Assisted pharmacists with medication dispensing, preparation, and resolution of prescription-related issues. Managed medication inventory by ordering, receiving, rotating stock, and removing expired products. Resolved insurance claim issues while maintaining accurate patient profiles and medication records. Supported compliance with HIPAA regulations, safety standards, and company policies. Collaborated with pharmacists, patients, and healthcare providers for timely prescription fulfillment. Assisted with staffing needs and quality assurance initiatives to enhance pharmacy operations.

Verified and prepared prescriptions for pharmacist approval, ensuring adherence to dosage accuracy and patient safety. Collaborated with patients and insurance providers to resolve billing discrepancies efficiently. Maintained compliance with patient databases to preserve data integrity and minimize prescription abuse risk. Conducted over 200 medication inventory audits weekly, obtaining final approval from licensed pharmacist. Completed federal and state-mandated certifications to support ongoing education and professional development.

Delivered exceptional customer service in fast-paced retail environment. Assisted customers with product selection and provided comprehensive product education. Maintained inventory accuracy and upheld merchandising standards. Performed data entry and scheduling support tasks to enhance operational efficiency.