Summary
Overview
Work History
Education
Skills
Timeline
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Azia Miller

Summerville

Summary

Dynamic and results-driven professional with a proven track record at Summerville Furniture, excelling in customer service and financial transaction processing. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills, while consistently meeting deadlines and maintaining a professional demeanor in fast-paced environments.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Sales Associate

Summerville Furniture
01.2025 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Packing Handler

Rescue Movers
03.2015 - 09.2024
  • Managed time effectively to prioritize tasks appropriately and meet tight deadlines consistently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Registrar

Summerville Medical Center
09.2010 - 08.2015
  • Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
  • Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
  • Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
  • Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
  • Collected and processed co-payments and out-of-pocket charges using [Software].
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.
  • Maintained up-to-date knowledge of hospital policies, procedures, and insurance requirements to provide accurate information to patients during registration.
  • Contributed to a positive patient experience by providing exceptional customer service and addressing any concerns or questions throughout their visit.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Coordinated with nursing staff to process and direct patients to appropriate departments
  • Collaborated with medical staff to ensure a seamless transition for patients from registration to their appointments or procedures.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.


Education

High School Diploma -

Summerville High School
1101 Boonehill Road, Summerville, SC

Skills

  • Customer service
  • Collaborative teamwork
  • Time management
  • Problem-solving skills
  • Effective communication skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Financial transaction processing
  • Stocking and receiving
  • Cash register operation
  • Store opening and closing
  • Meeting deadlines
  • Professional demeanor
  • Adapt to diverse groups
  • Payment processing

Timeline

Sales Associate

Summerville Furniture
01.2025 - Current

Packing Handler

Rescue Movers
03.2015 - 09.2024

Registrar

Summerville Medical Center
09.2010 - 08.2015

High School Diploma -

Summerville High School

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Azia Miller