Baileigh Kauffman
Conway,SC
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Outfitter
Bass Pro Shops
07.2024 - Current
- Provided exceptional customer service during high-volume periods such as holidays or sales events while maintaining a calm demeanor under pressure.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Proactively addressed potential issues related to inventory or merchandise quality before they became bigger problems.
- Supported visual merchandising efforts by dressing mannequins, arranging window displays, and following company guidelines for product presentation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Manager
Ginos Real New York Pizza Of Carolina Forest
02.2020 - 07.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Rioz Brazilian Steakhouse
05.2022 - 12.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2024
Skills
- Client Relationship Building
- Pattern Making
- Sales strategy development
- Strong Work Ethic
- Cash Handling
- Team Leadership
- Time Management
- Verbal and written communication
Timeline
Outfitter
Bass Pro Shops
07.2024 - Current
Server
Rioz Brazilian Steakhouse
05.2022 - 12.2023
Manager
Ginos Real New York Pizza Of Carolina Forest
02.2020 - 07.2024
High School Diploma -
Carolina Forest High School
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