Barbara Portman
Loris
Summary
Dynamic educator with experience at First United Methodist Church Preschool, excelling in classroom management and lesson planning. Proven ability to foster relationships and enhance student engagement through innovative activities. Committed to professional growth, I continuously implement critical thinking strategies to improve learning outcomes and create a nurturing environment for young learners.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Teacher's Aide/assistant /Team Lead
First United Methodist Church Preschool
07.2024 - 05.2025
- Developed lesson plans aligned with curriculum standards to enhance student learning experiences.
- Fostered a positive classroom environment to encourage social and emotional development among preschoolers.
- Implemented age-appropriate educational activities to promote cognitive growth and creativity in students.
- Assisted in daily classroom management, maintaining order and ensuring safety for all children.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
City Letter Carrier
USPS
09.1988 - 09.2023
- Delivered mail and packages efficiently within designated routes, ensuring timely service.
- Oversaw daily operations, coordinating with team members to optimize delivery schedules.
- Trained new employees on postal regulations and efficient delivery practices, enhancing team performance.
- Implemented process improvements that increased route efficiency and reduced delivery times.
- Resolved customer inquiries and complaints promptly, fostering positive community relationships.
- Ensured compliance with safety protocols while navigating diverse terrains and weather conditions.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Planned and cased mail in sequence of delivery for designated route.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
- Delivered packages and mail to business and people in local area.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Observed traffic and safety regulations for safe transport and delivery of mail.
Education
High School Diploma -
New Rochelle High School
New Rochelle, NY06-1984
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Certification
- [Area of certification] Training - [Timeframe] CPR,First Aid/AED, Safety,Job requirements for substitute teachers, food safety training for cafeteria operator, safe driving certification
Timeline
Teacher's Aide/assistant /Team Lead
First United Methodist Church Preschool
07.2024 - 05.2025
City Letter Carrier
USPS
09.1988 - 09.2023
High School Diploma -
New Rochelle High School