Barbara Travis
Moore
Summary
Dedicated and client centric Assistant Manager professional with12 years experience in overseeing daily operations, managing performing staff members and elevating customer service skills. Skilled in mentoring strong client relationships and driving team performance.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Part-time Receptionist
Ford of Spartanburg
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Personal Break
07.2011 - 12.2023
- Took time from work to upskill/relocate closer to family
- Retired
Assistant Manager
Bank of America
10.1998 - 06.2011
- Overseeing of functions such as the smooth and efficient functioning of the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance
- Job expectations include ensuring that directives are implemented and taking up leadership responsibility for the financial center when teammates are absent
- Facilitated store operations by implementing cash handling protocols, overseeing product flow, achieving operational excellence and provide excellent customer service
Education
Some college - Banking
Edison Community College
Fort Myers, FLSkills
- Customer service
- Data entry (10 years)
- Supervising experience
- Cash handling
- Computer skills
- Typing
- Cash register
- Communication skills
- Leadership
- Basic math
- Phone etiquette
- Microsoft Office
- Organization skills
Certification
- Driver's License
- February2022 to February2030
Timeline
Part-time Receptionist
Ford of Spartanburg
04.2024 - Current
Personal Break
07.2011 - 12.2023
Assistant Manager
Bank of America
10.1998 - 06.2011
Some college - Banking
Edison Community College
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