Barbara Wunschel
Heath Springs
Summary
Professional with strong background in food service management, excelling in overseeing daily operations and ensuring high standards of cleanliness and food safety. Proven ability to lead and motivate teams, adapting to changing needs and consistently achieving operational goals. Expertise in inventory management, customer service, and staff training, combined with focus on collaboration and delivering results. Reliable and resourceful, ready to enhance cafeteria efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafeteria Manager
Lancaster High School
07.2024 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Reviewed employee performance regularly, offering constructive feedback for improvement where necessary.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
Manager of Operations
Which Wich Superior Sandwiches
05.2017 - 07.2024
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
Classen High School
Oklahoma City, OK05.1980
Skills
- Food Preparation
- Health and safety procedures
- Food handling
- Sanitation Standards
- Safety and health precautions
- Kitchen Equipment Operation
- Health regulations
- Inventory Management
- Nutrition knowledge
- Food and supplies ordering
- Service Safe
- HACCP record keeping
Certification
- HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Cafeteria Manager
Lancaster High School
07.2024 - Current
Manager of Operations
Which Wich Superior Sandwiches
05.2017 - 07.2024
High School Diploma -
Classen High School
- HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
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