BAYLOR ROLLINS
Charleston
Summary
Detail-oriented individual with exceptional communication and project management skills. Over 4 years of experience working directly with residential and commercial clients. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Self-Employed Travel Agent
Fora Travel
02.2025 - Current
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Landscape Lighting Designer
Moonlighting Landscape Lighting Systems
02.2020 - 11.2024
- Conducted on-site client/professional partner design meetings
- Generated designs and proposals for clients
- Direct line of communication with clients before, during, and after installation
- Coordinated field installations on-site with foreman and crew
- Closed out installations with clients and generated final invoice
- Integrated and managed company CRM software and handled warranty returns
Servers Assistant
Blu Restaurant & Bar
06.2019 - 08.2019
- Clear, clean and reset dining tables
- Assist in kitchen and run food to tables
- Keep workplace neat and organized
Course Maintenance
Shadowmoss Plantation Golf Club
07.2018 - 08.2018
- Various duties involving different aspects of the golf course (i.e mowing fairways, aerating greens, etc.)
Day-Camp Counselor
Blessed Sacrament School
05.2016 - 07.2016
- Interaction with older group of children with duties mostly involving supervising and keeping children active and attentive
Floor Salesperson and Truck Crew
West Marines
07.2014 - 08.2014
- Interaction with customers on the sales floor with occasional cashier duties in addition to unloading and re-stocking of store inventory
Customer Service
Hyams Garden Center & Accent Store
06.2013 - 08.2013
- Interaction with assistance to loading customer purchases
Education
Bachelor of Science - Health and Physical Education, Sports Science and Coaching
Appalachian State University
Boone, NC12-2019
High School Diploma -
Bishop England High School
Charleston, SC06.2015
Skills
- Client Relations
- Reservations Management
- Design-Build
- CRM Software Proficiency
- B2C Direct Sales
- Estimating and Invoicing
- Project Planning and Development
Certification
- C.O.L.D. Certification - Certified Outdoor Lighting Designer w/ the Association of Outdoor Lighting Professionals
Timeline
Self-Employed Travel Agent
Fora Travel
02.2025 - Current
Landscape Lighting Designer
Moonlighting Landscape Lighting Systems
02.2020 - 11.2024
Servers Assistant
Blu Restaurant & Bar
06.2019 - 08.2019
Course Maintenance
Shadowmoss Plantation Golf Club
07.2018 - 08.2018
Day-Camp Counselor
Blessed Sacrament School
05.2016 - 07.2016
Floor Salesperson and Truck Crew
West Marines
07.2014 - 08.2014
Customer Service
Hyams Garden Center & Accent Store
06.2013 - 08.2013
Bachelor of Science - Health and Physical Education, Sports Science and Coaching
Appalachian State University
High School Diploma -
Bishop England High School
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