BECCA CRAIG
Myrtle Beach
Summary
Seasoned professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, reservation systems, and conflict resolution. Excel at communication, problem-solving, and adaptability, ensuring positive guest experiences and smooth operations in fast-paced environments.
Overview
15
15
years of professional experience
Work History
WORKERS' COMPENSATION CLAIMS EXAMINER
Revecore
01.2024 - Current
- At Revecore, my role as a workers compensation specialist combines a decade of customer service excellence with a steadfast commitment to health administration
- Utilizing keen judgment and problem-solving abilities, we have surpassed organizational goals by streamlining call flows and enhancing computer navigation systems
- Our team excels in delivering transformative experiences to clients by navigating the complexities of workers' compensation claims
Bartender
Lansdhark Bar and Grill
North Myrtle Beach
01.2021 - Current
- High volume bartender, ability to fill drink orders according to Spec guidelines
- Ability to handle table section, while maintain service bar tickets, and bar patrons
- Opening/ closing bar set up and break down
- Following weekly/ daily cleaning list
- Building personal relationships, resulting in return patrons
Assistant General Manager/ Bar Manager
Dagwoods Deli and Sports Bar
01.2022 - 01.2024
- Responsible for overseeing the bartender, server, and back-of-house staff recruitment processes
- Maintained efficient sales operations by providing weekly inventory input and creating appealing weekly specials
- Managed the daily social media posts to attract new clientele and built professional as well as personal connections to cultivate repeat business
- Led the daily shift meetings and handled the weekly ordering responsibilities
Corporate Trainer/ Bartender
HARD ROCK CAFÉ
New Orleans
01.2010 - 01.2019
- Processed payments accurately and efficiently with POS system.
- Poured wine, beer and cocktails for patrons.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
Associate of Applied Science -
Bryant And Stratton College
Getzville, NY07-2015
Skills
- Customer service
- Communication skills
- Inventory management
- Sales strategy
- Team leadership
- Regulatory compliance
Locations
North Myrtle Beach, SC
Timeline
WORKERS' COMPENSATION CLAIMS EXAMINER
Revecore
01.2024 - Current
Assistant General Manager/ Bar Manager
Dagwoods Deli and Sports Bar
01.2022 - 01.2024
Bartender
Lansdhark Bar and Grill
01.2021 - Current
Corporate Trainer/ Bartender
HARD ROCK CAFÉ
01.2010 - 01.2019
Associate of Applied Science -
Bryant And Stratton College
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