Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Hedrick

Marion

Summary

With a background of various skills, I am a hard working and experienced leader. I have strong skills in organizational and administrative leadership, teamwork, training, paying close attention to detail, data input, communication with clients, problem solving, cash handling skills, strong grasp of mathematical concepts and analyzing financial data, building customer relationships and successful at ensuring customer satisfaction. I am a person of integrity and committed to being a positive contribution to the company.

Overview

28
28
years of professional experience

Work History

Lead Pastor

Open Door Baptist Church
07.2025 - Current
  • Oversees and organizes the administrative areas of church and manages all areas of ministry
  • Oversees finances and budgeting strategies of the church
  • Enhancing congregation growth by developing outreach and community programs
  • Mentoring and counseling


Lead Pastor

Emmanuel Baptist Church
12.2020 - 05.2025
  • Oversaw administration and management of all areas of ministry
  • Oversaw the finances, stewardship and budgeting of the church
  • Managed staff of the church
  • Provided mentorship, counseling and teaching
  • Developed strategies for congregation growth and community outreach

Service Sales Representative

CINTAS, Professional Uniform and Facility Services
05.2014 - 12.2020
  • Enhanced client satisfaction by addressing all concerns promptly and providing exceptional service
  • Serviced customer accounts
  • Generated additional sales opportunities by selling new products
  • Was chosen as a designated SSR to train new service sales representatives
  • Ensured accounts were kept current

Customer Service and Sales Representative

Dupont Community Credit Union
01.2012 - 05.2014
  • Provided customer satisfaction by addressing concerns promptly and providing exceptional service to credit union customers
  • Took loan applications over the phone
  • Set up online accounts for customers
  • Assisted customers with any transactions needed
  • Worked on a designated team to set up new online banking system

Commercial Teller

Wells Fargo
06.2009 - 01.2012
  • Enhanced customer satisfaction by efficiently processing commercial banking transactions and addressing inquiries
  • Proficient at cash handling and was also a vault teller
  • Identified potential sales opportunities to clients and non-clients
  • Trained new tellers, sharing best practices for efficient customer service and transaction processing
  • Handled confidential customer information responsibly, ensuring compliance with privacy regulations and bank policies at all times


Customer Service Representative

21st Mortgage Corporation
07.2006 - 05.2009
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
  • Responded to customer requests for products, services, and company information
  • Promptly addressed all customer concerns

Co-Owner, HVAC Tech/Customer Service Representative

B&G Mechanical Services
05.1997 - 08.2005
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks
  • Installation of HVAC units, duct work
  • Electrical and plumbing related to HVAC work
  • Developed very strong client relationships, driving repeat business and a strong customer base

Education

Youth Ministry

Crown Bible College
Powell, TN
05-2009

Skills

  • Organizational and Administrative leadership
  • Critical thinking
  • Data Entry
  • Problem solving
  • Cash handling
  • Applicant communication
  • Teamwork and collaboration
  • Time management
  • Decision making
  • Client Relationship building
  • Multitasking
  • Detail Oriented
  • Reliability

Timeline

Lead Pastor

Open Door Baptist Church
07.2025 - Current

Lead Pastor

Emmanuel Baptist Church
12.2020 - 05.2025

Service Sales Representative

CINTAS, Professional Uniform and Facility Services
05.2014 - 12.2020

Customer Service and Sales Representative

Dupont Community Credit Union
01.2012 - 05.2014

Commercial Teller

Wells Fargo
06.2009 - 01.2012

Customer Service Representative

21st Mortgage Corporation
07.2006 - 05.2009

Co-Owner, HVAC Tech/Customer Service Representative

B&G Mechanical Services
05.1997 - 08.2005

Youth Ministry

Crown Bible College
Ben Hedrick