Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin A Wright II

Columbia

Summary

Diligent Housekeeping Aid with comprehensive background in maintaining cleanliness and orderliness in various settings. Demonstrated ability to manage cleaning tasks efficiently, ensuring high standards of hygiene. Proven skills in using cleaning equipment and materials effectively to create safe and welcoming environment.

Overview

37
37
years of professional experience

Work History

Housekeeping Aid

WJD VAMC
01.2016 - Current
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
  • Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
  • Stocked supplies to avoid shortages and excess inventory.
  • Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
  • Removed soiled sheets, washcloths and towels.
  • Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
  • Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
  • Trained other staff members by physically demonstrating complex tasks.
  • Reported equipment malfunctions or breakdowns to your supervisor .

Independent Insurance Agent

Wright Group Insurance
01.2002 - Current
  • Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
  • Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
  • Organized regular client outreach initiatives such as seminars and workshops to educate potential customers on insurance products and services offered.
  • Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
  • Mentored junior agents in best practices for selling policies effectively while maintaining compliance with all regulations and ethical standards.
  • Provided ongoing support to existing clients, addressing their concerns and resolving any issues promptly and professionally.

Sales

Xpress Software
01.1998 - 01.2001
  • Collaborated with sales organization and delivered outstanding sales support to retain and grow business.
  • Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
  • Increased sales revenue by implementing strategic sales plans and fostering strong client relationships.
  • Developed and executed successful sales strategies for consistently surpassing annual sales targets.
  • Trained channel partners on product offerings and sales strategies, boosting overall sales performance.
  • Increased sales revenue by implementing effective field sales strategies and techniques.
  • Collaborated with sales team to develop targeted promotions, increasing product visibility and sales performance.
  • Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
  • Led a team of sales associates to consistently meet and exceed monthly sales targets.

Instructor

187th Ord Bn
01.1988 - 03.1999
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Tested students to assess progress and adapted learning plans in alignment with performance.
  • Enhanced classroom collaboration through the implementation of group projects and team-building activities.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.

Education

Bachelor of Science - Health Care Management

Thomas Edison State University
Trenton, NJ
05-2026

Skills

  • Experienced, motivated, and self-disciplined
  • Excellent written and oral communication skills
  • Hardworking problem solver with keen attention to detail
  • Easily able to establish and maintain favorable rapport
  • Assess customer needs to provide win-win-win solutions
  • Ability to manage and motivate to achieve maximum potential
  • Valued by customers for consistent follow-through and caring demeanor
  • Housekeeping
  • Customer service-focused
  • Waste disposal
  • Microsoft Office
  • Excellent oral and written communication

Timeline

Housekeeping Aid

WJD VAMC
01.2016 - Current

Independent Insurance Agent

Wright Group Insurance
01.2002 - Current

Sales

Xpress Software
01.1998 - 01.2001

Instructor

187th Ord Bn
01.1988 - 03.1999

Bachelor of Science - Health Care Management

Thomas Edison State University

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Benjamin A Wright II