Bennett Armstrong
Greenwood
Summary
Dynamic technician with a proven track record at Quality Nissan of Greenwood, excelling in troubleshooting and repairs. Leveraged strong attention to detail and customer service skills to enhance system performance and improve client satisfaction. Successfully implemented prioritized troubleshooting protocols, significantly reducing response times to technical issues.
Overview
3
3
years of professional experience
Work History
Technician
Quality Nissan of Greenwood
09.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Education
Automotive Certification/Mig Welding Certification - Automotive/Welding
Piedmont Technical College
Greenwood, SC06-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Troubleshooting
- Maintenance and repairs
- Mechanical Knowledge
- Equipment maintenance
Accomplishments
Attended Nissan training school and finished multiple days early both times. Achieved technician level status through nissan.
- Documented and resolved [Issue] which led to [Results].
Timeline
Technician
Quality Nissan of Greenwood
09.2022 - Current
Automotive Certification/Mig Welding Certification - Automotive/Welding
Piedmont Technical College
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