Professional recreation leader with over 15 years of experience in cultivating connections through engaging activities. Strong advocate for empathetic leadership, emphasizing the importance of understanding team dynamics to enhance collaboration and performance. Grounded in administrative accountability, Committed to a hospitality-first approach, consistently prioritizing the needs and experiences of community participants.
Overview
34
34
years of professional experience
Work History
Customer Service Coordinator
Parks & Recreation
11.2024 - Current
To serve as a hub for patron inquiries, program coordination and administrative functions
Event Lead for; Veterans Day City Program, Daddy Daughter Dance & annual events for local special needs adults; supports community engagement efforts
Fosters positive relationships with stakeholders and ensures efficient program delivery in alignment with the mission to enhance the quality of life for residents through accessible recreation opportunities
Primary point of contact for facility rentals booking; Activities Center, Shelters & Fields.
Master Calendar Upkeep
Registration Support for youth league programs, 55+ program & enrollment memberships for 55+ Senior Adults, Open Gym, Fitness Center
Community Center Tours
Procurement
Activities Manager
Parks & Recreation
07.2021 - 04.2024
Responsible for the management and direction of department programs as well as facility activities and services, and the management facilities
Supervises assigned staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment.
Prepare and justify a budget for areas of responsibility and is accountable with the expenditure of funds within the approved budget.
Compiles daily deposit packet; monies and reporting.
Develops and implements goals, objectives, policies and priorities; recommends and implements resulting policies and procedures.
Evaluates surveys to ensure program and activity offerings meet the needs and desires of the full community; revises programs as needed.
Maintains inventory of equipment and supplies.
Implements and maintains a compatible organized system of use and storage.
Responsible for procurement and purchase orders.
Responds to and resolves issues and needs.
Provides tours and orientation.
Provides administrative support; primary point of contact for department communication from the general public, is responsible for answering questions department wide and redirecting communication as needed.
Forecasts funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures and recommends adjustments as necessary.
Monitors departmental annual budget, tracks expenses and revenues.
Maintains the department facilities master calendar which includes youth sports, fitness and facility rentals; etc.
Coordinates building rental; approves of all building requests in line with the outlined policies and facility availability.
Compiles, reviews, approves timesheets and is point of contact for employee accountability.
Community Development Block Grant annual application; responsible for grant data, maintenance and procurement protocols as needed.
Activities Center Supervisor
Parks & Recreation
07.2017 - 07.2021
Leads and coordinates daily work activities of assigned staff.
Confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work.
Assists with training and instructs co-workers regarding operational procedures.
Assists with supervision of co-workers by providing input on disciplinary action and performance evaluations.
Maintains master calendar, schedules facility rentals and schedules staff accordingly.
Plans and implements a variety of recreation programming; senior adults, sports teams and special events.
Administers policies with respect to scheduling, processes participant registrations.
Coordinates assigned program activities with other staff.
Performs customer service functions: information & assistance regarding services, activities & problem resolution.
Refers complaints/problems to appropriate personnel.
Compiles daily deposit packet and reporting.
Activities Coordinator
Parks & Recreation
07.2014 - 07.2017
Researching & creating engaging recreational activities, events, and programs based on participant needs and interests.
Organizing & overseeing the logistics of various activities, including scheduling, venue setup, and inventory.
Supervising recreation staff and volunteers, ensuring proper execution of programs and events.
Developing and managing budgets for recreational activities, tracking expenses, and ensuring cost-effectiveness.
Enforcing safety rules, maintaining a safe environment, and addressing any potential hazards or emergencies.
Communicating with participants about upcoming activities, promoting programs & gathering feedback.
Ensuring that recreation facilities are well-maintained, clean, and safe for all users.
Collaborating with other organizations, community groups, & stakeholders to enhance recreational offerings.
Maintaining accurate records of participation, expenses, and program outcomes, preparing reports as needed.
Adjusting programs and activities to meet the diverse needs and interests of participants, including individuals with disabilities or special needs.
Senior Adult Coordinator
Parks & Recreation
10.2010 - 07.2016
Create and update a monthly calendar of events and Activities, in addition to wellness and nutrition programming for aged 55+ individuals aging in community.
The monthly calendar reflects credible resources with regard to emotional support, creative programming and purposeful social interaction.
Supervise special interest groups and leaders, facilitate events that provide social interaction and connection.
Research & connect with other community resources to implement and enhance current senior adult programming.
Proficient in computer use, specifically Word/Publisher.
Supervise and schedule volunteers that facilitate calendar programming.
Maintain the senior adult group fitness schedule and instructors, provide customer service; answer questions and provide assistance and/or information with regard to all Activities and Center programming.
Congregate Dining Site Supervisor
Senior Action
02.2008 - 10.2010
Coordinates the preparation and the serving of meals and maintains the kitchen in the Senior Center; related work as apparent or assigned.
Coordinate nutrition program for senior adults; provide in-house and home-delivered meals in accordance with federal and state statutes.
Schedules and supervises volunteers to ensure the program is conducted in accordance with Federal, state and local requirements.
Performs all administrative duties of the nutrition site.
Maintains a clean, comfortable and safe environment.
Maintains inventory of food paper products.
Coordinates activities and special events for seniors.
Performs assigned functions as Disaster Ready Team (DRT) member if appointed or volunteer.
Maintain effective working relationships with associates.
Part time status-15-20 hours.
Office Manager
R&R Dozer Service dba American Mulch
06.2000 - 11.2007
Company Overview: Family owned and operated-high volume product landscape supply manufacturing and site clearing.
Finance and budget line tracking, point of contact for accounting, sales, collections and accounts payable-office managing/customer service.
Point of contact for FEMA contracts and processing- debris reduction post hurricane activity statewide.
Family owned and operated-high volume product landscape supply manufacturing and site clearing.
Dementia Program Leader/Social Services
Extended Family Adult Day Care
10.1993 - 10.1996
Initially employed as part time support then transitioned to full time leading memory-dementia day program.
Participated in ongoing continuing education; therapeutic activity delivery and planning.
Supervised and trained program assistants and coordinated volunteers.
Transitioned into social services, intake, marketing, activity consulting w/family members and caregivers-creative adapting activities for dementia.
Supervised dementia support group for caregivers.
Group Leader, Canoe Instruction (Team Building)
Florida Sheriffs Youth Ranches- Summer
05.1991 - 08.1993
Continuous leadership, guidance and supervision of campers.
Implements planned camp program and serve as the major initiator of group activities.
Responsible for the upkeep and maintenance of the campsite and the unit area.
Campers and Group Leaders reside in the camp site for rotating 10 day sessions.
Demonstrates alertness and discretion while supervising campers in order to maintain a safe camping experience.
Examples compassion, patience, tolerance and empathy when working with campers to create a caring and understanding environment with the goal of team building and bonding.
Uses hospitality and attentiveness to make all donors, deputies and guests feel included and comfortable at all camping programs.
Pre-Service training includes Adult First Aid/CPR/AED, trauma informed care, non-violent crisis intervention, conflict resolution, communication, group dynamics leadership, team building.
Caregiving
Mayo Hospital
04.2024 - 11.2024
Education
Organizational Leadership
USC Upstate
Spartanburg, SC
Human Services
Daytona State College
Daytona Beach, FL
High School Diploma
Seabreeze High School
Daytona Beach, FL
Skills
Proponent of leadership
Empathetic communication
Strategic business perspective
Strong focus on accuracy
Detail-oriented organization
Effective problem resolution
Consistently overcomes challenges
Imaginative design skills
Affiliations
NRPA NATIONAL RECREATION & PARKS ASSOCIATION
SCRPA SOUTH CAROLINA RECREAION & PARKS ASSOCIATION
FRPA FLORIDA RECREATION & PARKs ASSOCIATION
ACCOMPLISHMENTS
Created The City of Fountain Inn recreation department primary logo and department logo guide, 55+ program & several youth league logos
Established original revenue and venue use tracking for facility rentals, increasing revenues annually for the City of Fountain Inn
Instrumental in program growth and participation, for example; 55+ program had a few hundred enrolled in 2012 to 1500 enrolled in 2025
Wrote The City of Fountain Inn recreation department cash handling policy
Established the first City of Fountain Inn Veterans Day Program in 2012, still going strong today
Wrote and maintained annual Community Development Block Grant through the Greenville County Redevelopment Authority 2015-2023
Automatic Car Wash Installer/Maintenance Technician at Russel Lockette Services LLCAutomatic Car Wash Installer/Maintenance Technician at Russel Lockette Services LLC