Betty Skinner

• Assisted in troubleshooting hardware and software issues to maintain optimal performance levels.
• Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
• Executed training sessions for new staff on system operations and customer service protocols.
• Create training materials for basic Microsoft computer skills and SAP systems.
• Maintain training records for all BMW and contract associates.
• Maintain certifications and notifications for all BMW associates with forklift, scissor lifts, welding, and chemical certifications.

November, 1992 - June, 2000

Milliken Chemical - Dewey Plant

Processed data entry for time sheet reporting, maintained payroll distribution, auditing all associates paychecks and deductions. Processed all garnishments and child support deductions.

Maintained the plant checking account, processed expense reports for executives, balanced the checkbook and managed petty cash.

Processed invoices for payment, updated supplier database and adding new vendors to the system.

June, 1980 - November, 1992

Cost Accounting Clerk in Milliken Corporate Accounting, Spartanburg, SC

Calculate the cost of goods produced for Milliken rugs, and automobile interior fabrics.

Work with business managers to process reconciliation of accounts, run reports, and period end closing each month.