Amanda Fallat
Greenville
Summary
A seasoned leader at Spartanburg Regional Healthcare System, I've excelled in strategic planning and relationship building, driving team performance and fostering innovation. With a proven track record in enhancing IT systems and processes, my focus on continuous improvement and effective communication has significantly contributed to organizational success.
Overview
30
30
years of professional experience
Work History
Director IT Business Systems
Spartanburg Regional Healthcare System
05.2023 - 09.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, and goal setting.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement.
Manager, IT Revenue Cycle Systems
Spartanburg Regional Healthcare System
01.2006 - 05.2023
- Areas of responsibility included - IT application support for patient registration, scheduling, coding, billing, claims and electronic patient folder
- Established, developed and maintained strategic partnerships with leading healthcare technology application vendors.
- Developed, recommended, and implemented customer services techniques and methodologies, which ensure efficient utilization of resources.
- Developed and implemented project management methodology to manage the life cycle of IT divisional requests.
- Developed IT divisional policies and procedures,
- Responsible for $3 million annual capital and operating budgets.
IT Application Business Analyst
Spartanburg Regional Healthcare System
01.2002 - 01.2006
- Supported the following revenue cycle applications: Pathways Healthcare Scheduling, STAR, Pathways Compliance Advisor, Horizon Surgical Manager
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
IT Application Clinical Analyst
Spartanburg Regional Healthcare System
01.2000 - 01.2002
- Responsible for project management, configuration, implementation and training of the organizations first ambulatory electronic medical record; Centricity EMR.
Purchasing Buyer
Spartanburg Regional Healthcare System
01.1997 - 01.2000
- Optimized supply chain performance through effective communication with cross-functional teams and suppliers, ensuring timely delivery of products.
- Efficiently managed purchase orders from initiation through final payment, ensuring prompt resolution of any discrepancies or issues that arose during order fulfillment process.
Administrative Assistant
Spartanburg Regional Healthcare System
04.1994 - 01.1997
- Administrative Assistant for Medical Group of the Carolinas and Professional Recruitment departments
Education
Bachelor of Science - Business Administration
Winthrop University
Rock Hill, SC12-1993
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Timeline
Director IT Business Systems
Spartanburg Regional Healthcare System
05.2023 - 09.2024
Manager, IT Revenue Cycle Systems
Spartanburg Regional Healthcare System
01.2006 - 05.2023
IT Application Business Analyst
Spartanburg Regional Healthcare System
01.2002 - 01.2006
IT Application Clinical Analyst
Spartanburg Regional Healthcare System
01.2000 - 01.2002
Purchasing Buyer
Spartanburg Regional Healthcare System
01.1997 - 01.2000
Administrative Assistant
Spartanburg Regional Healthcare System
04.1994 - 01.1997
Bachelor of Science - Business Administration
Winthrop University
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