Open To Work
Bill Engel
North Charleston
Summary
To apply my experience, knowledge, and problem‑solving abilities in a role that delivers strong value to the organization and supports continued professional growth
Overview
24
24
years of professional experience
Work History
Sales Representative
Cellular Sales
05.2012 - Current
- Applied strong problem‑solving skills to deliver effective, customer‑focused solutions.
- Built lasting customer relationships that drove repeat business and generated new client referrals.
- Identified customer needs and recommended appropriate products and services by probing effectively and analyzing industry trends.
- Facilitated customer transactions and provided technical support for Verizon products.
Retention Specialist, Technical Support
T-Mobile
09.2009 - 05.2012
- Leveraged available tools and resources to efficiently resolve customer concerns.
- Maximized productivity and reinforced T‑Mobile’s value proposition to reduce churn while maintaining top‑performer status.
- Created and delivered customer‑focused presentations that drove adoption of additional paid services.
Sales Specialist
Lowe’s Home Improvement
02.2002 - 03.2008
- Generated over $1 million in personal sales for four consecutive years.
- Managed appliance department inventory and ensured optimal product levels to meet customer demand.
- Led monthly department review meetings to assess performance and establish upcoming objectives.
Education
Bachelor of Science - Finance
University of Phoenix
Skills
- Customer relationship management
- Sales forecasting
- Consultative selling
- Product knowledge
- Data analysis
- Strategic problem-solving
- Business operations knowledge
- Office proficiency
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Sales Representative
Cellular Sales
05.2012 - Current
Retention Specialist, Technical Support
T-Mobile
09.2009 - 05.2012
Sales Specialist
Lowe’s Home Improvement
02.2002 - 03.2008
Bachelor of Science - Finance
University of Phoenix