BLAKE KING

Achieved high customer satisfaction by delivering exceptional service in motorcycle, ATV, and side-by-side sales. Fostering lasting customer relationships to promote repeat business.

Achieved consistent deal closures in B2B sales, with values reaching $250,000. Strengthened customer relations, positively impacting company reputation.

• Successfully implemented and maintained a safe work environment by strictly adhering to all safety regulations and protocols, resulting in a 25% reduction in workplace accidents and ensuring the well-being of over 50 team members and customers over a two-year period.
• Efficiently unloaded an average of 10 freight trucks per shift using lift equipment, consistently completing tasks 15% faster than the standard time while maintaining a perfect safety record, ensuring the well-being of the entire team.
• Accurately stocked an average of 500+ items per shift onto shelves and efficiently organized excess goods in storage, improving inventory accessibility and reducing restocking time by 20%.
• Completed 80 hours of cross-functional training programs, increasing versatility within the logistics team, leading to the ability to cover multiple roles and reducing downtime during peak operations by 15 hours per week.
• Strengthened relationships with 10+ carriers, negotiating favorable rates that saved the company $50,000 annually, while maintaining open lines of communication to ensure smooth operations and on-time deliveries.

• Unloaded an average of 8 freight trucks per shift using lift equipment, ensuring the safety of myself and team members, and successfully handling over 1,000 tons of freight without a single safety incident
• Organized and prioritized inventory in the freight area, increasing restocking speed by processing over 1,200 items per shift and ensuring shelves were consistently restocked within 30 minutes of arrival.
• Safely operated warehouse equipment, including forklifts and pallet jacks, to transport over 10,000 units of merchandise per month, consistently achieving zero equipment-related incidents and maintaining operational efficiency.

• Implemented innovative security measures, resulting in the successful deterrence of potential threats and enhancing overall safety and security across a 50,000-square-foot warehouse, with zero security breaches reported over a 12-month period.
• Conducted regular security audits and vulnerability assessments, identifying and addressing 15 potential weaknesses in the security system, resulting in a fortified protection strategy that maintained a flawless security record over 12 months.
• Greeted over 200 guests per week professionally and courteously, cultivating a welcoming atmosphere while ensuring safety protocols were strictly followed, contributing to a zero-incident record during guest interactions.
• Responded promptly during emergency situations, successfully minimizing damage and preventing injuries, with an average response time of under 2 minutes and zero harm across all incidents handled.

• Increased profit margins by $50,000 annually through optimizing inventory management, renegotiating supplier contracts, and introducing high-demand products, significantly boosting overall profitability.
• Organized monthly workshops and team-building exercises that enhanced team skills in communication and problem-solving, resulting in a measurable boost in morale and a 15% improvement in employee retention.
• Developed and implemented a comprehensive training program for 10 team members, reducing onboarding time by 30% and increasing overall team productivity by 20%.
• Enhanced customer service by introducing a feedback loop system, which led to consistently high customer satisfaction and a 12% increase in repeat business.

• Earned Employee of the Month by implementing innovative training strategies that enhanced team performance, resulting in a 20% increase in employee engagement and satisfaction.
• Achieved Management Training certification due to leadership skills demonstrated in developing and executing cutting-edge training techniques, which significantly improved team learning and motivation.
• Developed a comprehensive understanding of Zaxby's brand standards and successfully trained 15 team members, ensuring consistent adherence to these standards, which improved overall service quality.
• Led the team in upholding Zaxby's brand standards during training, achieving a 100% compliance rate and contributing to a more cohesive and skilled workforce.