Blakely Jones
Mount Pleasant
Summary
A hospitality professional with over 15 years consistently delivers top-tier service and meticulous attention to detail in maintaining guest suites. Known for fostering strong team collaboration and ensuring guest satisfaction. Reliable and adaptable, with extensive skills in housekeeping and customer service.
Overview
2026
2026
years of professional experience
Work History
Suite Attendant
Credit One Stadium
2023 - Current
- Consistently delivered exceptional and personalized premium hospitality services, ensuring the utmost comfort, satisfaction, and memorable experiences for all VIP guests residing in our luxury suites, going above and beyond to anticipate their individual needs and preferences.
- Managed inventory of suite amenities, coordinating with housekeeping and maintenance staff to replenish supplies as needed.
- Maintained guest confidentiality, respecting privacy and ensuring discretion in all interactions.
- Demonstrated excellent communication skills when interacting with guests, addressing their concerns and fulfilling their requests promptly.
Banquet Bartender
Wild Dunes Resort
2019 - Current
- Managed bar setup and breakdown, maintaining cleanliness and organization throughout events.
- Prepared and served a variety of beverages, ensuring high-quality standards and customer satisfaction.
- Assisted in inventory management, tracking supplies to minimize waste and ensure availability during events.
- Collaborated with event staff to coordinate beverage service, adapting to changing demands efficiently.
- Trained junior bartenders on operational procedures and customer service techniques to improve team performance.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
Lead Bartender
Bourbon Street
02.2009 - 08.2019
- Supervised daily bar operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored junior bartenders on cocktail preparation and customer engagement techniques.
- Developed innovative drink menus to enhance customer experience and attract new clientele.
- Managed inventory control, optimizing stock levels to minimize waste and reduce costs.
Education
Bachelor's Degree - Studio Arts
College of Charleston
Charleston, SCSkills
- Strong team coordination
- Attentive service
- Cash handling expertise
- POS system proficiency
- Exceptional communication
- Strong communication skills
- Sales and upselling techniques
- Sharp memory
- Stress tolerance
- Initiative-taking
- High energy level
- Discretion and confidentiality
- Maintaining cleanliness
Timeline
Lead Bartender
Bourbon Street
02.2009 - 08.2019
Suite Attendant
Credit One Stadium
2023 - Current
Banquet Bartender
Wild Dunes Resort
2019 - Current
Bachelor's Degree - Studio Arts
College of Charleston