Blakely Thrasher
N. Charleston
Summary
Dynamic professional with a proven track record at NICO Oysters and Seafood, excelling in reservation planning and guest service. Adept at fostering team motivation and enhancing dining experiences through exceptional communication. Recognized for effectively managing seating and coordinating staff to ensure seamless service and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Head Hostess
NICO Oysters and Seafood
05.2022 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Server Assistant
NICO Oysters and Seafood
05.2022 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Gymnastics Coach
Gymnastics Academy of Charleston
07.2021 - 12.2022
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Assessed student progress and provided feedback to improve technique and performance.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Taught students how to perform split leaps, back handsprings and other special techniques.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Developed relationships with clients to provide ongoing support and encouragement.
Education
Graduate High School 2026 -
Charleston School of The Arts
Charleston, SCSkills
- Reservation planning
- Reservation setting
- Greeting and seating
- Menu presentation
- Exceptional communication
- Table bussing
- Guest service
- Choreography
- Child development
- Team motivation
- Positive reinforcement techniques
Timeline
Head Hostess
NICO Oysters and Seafood
05.2022 - Current
Server Assistant
NICO Oysters and Seafood
05.2022 - Current
Gymnastics Coach
Gymnastics Academy of Charleston
07.2021 - 12.2022
Graduate High School 2026 -
Charleston School of The Arts
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