Bonnie Cobbs
Fountain
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
10.2022 - Current
- Executed precise merchandise packing, loading, and unloading activities in a fast-paced environment. Maintained accurate records of inventory and shipping data.
- Demonstrated proficiency in operating warehouse machinery, including forklifts, while adhering to safety protocols and meeting production targets.
Retail Sales Associate
Z-Gallerie Stores
01.2018 - 06.2021
- Assisted customers in selecting the perfect pieces for their home spaces. Demonstrated exceptional communication skills and an eye for design.
- Maintained a well-organized showroom, ensuring that products were displayed attractively and restocked promptly. Collaborated with the team to create eye-catching displays that highlighted the latest trends in home decor.
- Acted as a point of contact for customer inquiries, quickly addressing product specifications, pricing, and delivery options. Successfully turned potential complaints into positive experiences.
Ship Store Clerk
United States Navy
12.2016 - 11.2017
- Managed ship’s inventory: Oversaw stock levels, restocking, and inventory control for shipboard supplies, ensuring availability of essential items during deployments and port visits.
- Administered ship store operations: Processed sales transactions, maintained accurate records, and managed cash handling procedures. Supervised the night shift for accurate closing routines.
Boatswain's Mate
United States Navy
05.2016 - 11.2017
- Contributed to the completion of missions and assignments while serving as a ship navigator under the direction of the Ship’s Captain.
- Carried out general duties including operating and maintaining equipment used in loading and unloading cargo, ammunition, fuel and ship’s outer structure.
Call Center Representative
Alorica
08.2013 - 08.2015
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues in a timely manner and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Education
Associate of Science -
Gwinnett College
GA06-2020
Diploma - General Studies
Martin Luther King Jr. College Preparatory High School
01.2012
Skills
- Problem-solving skills
- Customer support
- Data entry
- Product knowledge
Timeline
Warehouse Associate
Amazon
10.2022 - Current
Retail Sales Associate
Z-Gallerie Stores
01.2018 - 06.2021
Ship Store Clerk
United States Navy
12.2016 - 11.2017
Boatswain's Mate
United States Navy
05.2016 - 11.2017
Call Center Representative
Alorica
08.2013 - 08.2015
Associate of Science -
Gwinnett College
Diploma - General Studies
Martin Luther King Jr. College Preparatory High School
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