Bradley Black
Honea Path,SC
Summary
Well seasoned food and beverage industry worker with a unique set of skills within promotion, sales, and customer service. Seeking to secure employment inside of the catering, wedding, or culinary industry that showcases these trades.
Overview
14
14
years of professional experience
Work History
Sales Representative
Attractions Fundraising
07.2023 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Developed tailored solutions in response to customer needs, increasing overall satisfaction rates.
- Optimized territory coverage of 3 counties by strategically planning routes for maximum efficiency in meeting clients face to face.
Caterer
The Grazing Goat
01.2020 - Current
- Provide personalized catering services tailored to individual preferences and dietary requirements.
- Collaborate with event planners, venues, and vendors to ensure integration of catering services into event design.
- Implement strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Provided professional consultation on menu selection and event planning details for prospective clients.
- Increase company visibility through marketing, including participation in industry trade shows, networking events, and social media platforms.
- On-time set up and disassembling of food service stations/equipment per contract specifications.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
FOH Team Member/Event Assistant
3 Friends Bar And Grill
09.2022 - 07.2023
- Enhanced customer experience by providing friendly and efficient service tableside and during events.
- Assisted in training new hires on policies and procedures for newcomers joining the team.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash/credit transactions accurately, balancing the register at the beginning and end of each shift.
- Coordinated staff, event set up, and menu outlines for events.
- Performed event coordination for larger parties and gatherings.
FOH Team Member/Catering Assistant
Sue's Wings And Things
10.2020 - 09.2022
- Opening duties and preparation of BOH items needed for daytime shift along with FOH set-up.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash/card transactions accurately, balancing the register at the beginning and end of each shift.
- Responded to customer complaints promptly and professionally.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Utilized POS systems effectively, accurately entering orders and processing payments with minimal errors.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Assisted in training new hires on policies and procedures for newcomers joining the team.
- Successfully managed multiple priorities simultaneously during high-volume periods.
- Checked event room availability and calendar bookings to schedule reservations for upcoming events.
- Collaborated with team members to execute seamless catering events for patrons.
- Developed customized menus for clients based on event needs and preferences.
- Set up and broke down event spaces efficiently.
- Implemented creative solutions for managing space constraints during dual events as to maximizing efficiency.
- Assisted in resolving any unforeseen issues during events, mitigating negative impacts on guest experience.
- Created appealing buffet displays for event attendees.
- Prepared catered food and supplies for on-time set-up.
Sales Representative
Varsity Spirit Fashion
12.2019 - 10.2020
- Increased sales revenue by targeting high-potential accounts while maintaining current clients.
- Expanded customer base through cold calling, networking, and face to face visits.
- Generated additional sales opportunities with upselling and packaging techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted product demonstrations (fittings) to educate customers on features, benefits, and competitive advantages.
- Negotiated to secure long-term business relationships and favorable pricing for clients.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Developed tailored solutions to unique team needs.
- Optimized territory coverage by strategically planning appointments efficiently in meeting clients face to face.
- Leveraged data-driven insights from market research to inform decision-making during client presentations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Laid off due to Covid-19 Pandemic.
Cheerleading Coach
Belton Honea Path High School
01.2017 - 11.2019
- Developed 48 athletes'' skills through drills, constructive feedback, and individualized attention.
- Fostered a supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Increased team success by strategically planning routines that showcased each athlete's strengths.
- Collaborated with school administration to ensure the safety of all participants during practices and competitions.
- Mentored young athletes, providing guidance on personal growth and academic achievements.
- Managed scheduling for practices (2 teams), performances, and competitions, ensuring timely communication with parents and team members.
Substitute Teacher, K-12
Anderson School District 2
01.2017 - 11.2019
- Managed classroom behavior effectively, implementing clear expectations and consequences for all students.
- Closely followed lesson plans left by the teacher and collected completed assignments per teachers instructions.
- Reported any behavioral issues to the staff or administration if needed.
Marketing Coordinator/Administrative Assistant
Steamatic
10.2018 - 10.2019
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
- Attended appointments to current/potential clients to promote services.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing questions effectively, and quoting/booking services.
FOH Team Member
J Peters Grill & Bar
08.2014 - 01.2017
- Hostess/Server/Bartender.
- Performing opening/closing duties.
- Handled backroom scheduling for parties/events.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash/credit transactions accurately, balancing the register at the beginning and end of each shift.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Utilized point-of-sale systems effectively, accurately entering orders.
- Provided attentive service throughout customers visits, checking in regularly to address any concerns.
- Assisted in training new hires (host/servers/bartenders) on company policies and procedures.
Law Intern
Aaron Taylor Law, LLC
08.2015 - 04.2016
- Supported senior attorneys in trial preparation, contributing to favorable case outcomes.
- Increased understanding of legal concepts for clients by creating informative materials and presenting them in a clear, concise manner.
- Worked closely with attorneys on case research to prepare for trial.
- Met with clients to help attorneys prepare for depositions.
- Filed legal documents promptly and accurately with local, state and federal courts.
- Performed front desk clerical duties as well as received/delivered legal documents to appropriate entities.
Pool Manager
Honea Path Recreation Department
06.2010 - 08.2015
- Enhanced pool safety by conducting regular inspections and maintenance of equipment.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
- Conducted swimming lessons for ages 2-18.
- Coordinated outside groups that wanted to schedule time at the pool privately or in conjunction with the public.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
Education
Bachelor of Science - Sociology
Lander University
Greenwood, SC12.2016
High School Diploma -
Belton Honea Path High School
Honea Path, SC06.2012
Skills
- Customer Service
- Client Service
- Upselling and Cross Selling
- Culinary Industry Knowledge
- Promotional Planning
- Customer Relations
Timeline
Sales Representative
Attractions Fundraising
07.2023 - Current
FOH Team Member/Event Assistant
3 Friends Bar And Grill
09.2022 - 07.2023
FOH Team Member/Catering Assistant
Sue's Wings And Things
10.2020 - 09.2022
Caterer
The Grazing Goat
01.2020 - Current
Sales Representative
Varsity Spirit Fashion
12.2019 - 10.2020
Marketing Coordinator/Administrative Assistant
Steamatic
10.2018 - 10.2019
Cheerleading Coach
Belton Honea Path High School
01.2017 - 11.2019
Substitute Teacher, K-12
Anderson School District 2
01.2017 - 11.2019
Law Intern
Aaron Taylor Law, LLC
08.2015 - 04.2016
FOH Team Member
J Peters Grill & Bar
08.2014 - 01.2017
Pool Manager
Honea Path Recreation Department
06.2010 - 08.2015
Bachelor of Science - Sociology
Lander University
High School Diploma -
Belton Honea Path High School
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