Jamie Law
Bluffton
Summary
Dynamic baker with a strong focus on customer engagement and effective team collaboration. Known for delivering high-quality baked goods while optimizing processes and training new team members.
Overview
30
30
years of professional experience
Work History
Baker
Publix Grocery Store
Hardeeville, SC
03.2010 - Current
- Prepared and baked a variety of bread, pastries, and cakes daily.
- Ensured compliance with food safety standards during all baking procedures.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Trained new team members on baking techniques and equipment usage.
- Implemented process improvements to enhance product quality and consistency.
- Organized workstations to maximize efficiency during peak production periods.
- Collaborated with management to develop seasonal product offerings and promotions.
- Managed kitchen operations, ensuring timely completion of all baking tasks.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed customer service operations, including taking orders and resolving complaints.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Office Manager
Tabby Road Wealth Management
Hilton Head Island, SC
02.2005 - 07.2009
- Streamlined office operations by implementing efficient filing and documentation systems.
- Managed scheduling and coordination of appointments for clients and staff, enhancing productivity.
- Developed and maintained office policies to ensure compliance with industry regulations.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and cost management.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Administrative Assistant
Mound View Health Care
Moundsville, WV
03.2003 - 05.2004
- Managed daily office operations to ensure smooth functioning and efficient workflows.
- Coordinated scheduling and communication between healthcare staff and patients for optimal service delivery.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
Probation Officer
BI Corrections
Conyers, GA
03.1996 - 02.2001
- Conducted regular assessments of probationers to evaluate compliance with court-ordered conditions.
- Developed individualized supervision plans tailored to the needs and risks of each probationer.
- Collaborated with law enforcement and community organizations to facilitate probationer rehabilitation efforts.
- Monitored progress through case management software, ensuring accurate documentation and reporting.
- Provided guidance and support to probationers in accessing treatment programs and resources.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Upheld legal standards by maintaining current knowledge on laws, policies, procedures related to probationary practices.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA05-1998
Skills
- Effective team contributor
- Customer engagement
- Attentive listener
- proficient in handling concurrent responsibilities
- Opening and closing duties
- Critical thinking
- Basic mathematics
- Multitasking Abilities
- Decision-making
- Excellent communication
- Task prioritization
Timeline
Baker
Publix Grocery Store
03.2010 - Current
Office Manager
Tabby Road Wealth Management
02.2005 - 07.2009
Office Administrative Assistant
Mound View Health Care
03.2003 - 05.2004
Probation Officer
BI Corrections
03.1996 - 02.2001
Bachelor of Science - Psychology
Georgia State University