Brady McGrail
Columbia
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
Imagine Financial
Remote
05.2024 - Current
- Conducted comprehensive policy reviews to ensure compliance with industry regulations.
- Cultivated strong relationships with clients, enhancing retention and satisfaction rates.
- Streamlined claims processing procedures, improving efficiency and client response times.
- Developed tailored life insurance policies to meet client needs and financial goals.
- Built and maintained strong client relationships through regular communication and personalized service.
- Mentored junior agents on sales techniques, compliance standards, and customer relationship management.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
Store Clerk
Lowes Home Improvment
Lutherville, MD
01.2024 - 05.2024
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Camp Host
Charlotte/ Fort Mill KOA
Fort Mill, SC
08.2023 - 11.2023
- Managed daily operations and guest services, ensuring high satisfaction levels among campers.
- Coordinated recreational activities, enhancing community engagement and camper participation.
- Oversaw campsite maintenance and cleanliness, promoting safety and a welcoming environment.
- Developed training materials for new team members, fostering a culture of continuous improvement.
NCOIC Vehicle Management And Maintenance
United States Air Force
Shaw Air Force Base
02.2017 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Vehicle Management
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Jefferson City High School
Jefferson City, MO01-2017
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Account management
- New client acquisition
- Life insurance
- Policy adjustment
- Negotiation abilities
- Client assessment
- Relationship building
- Fleet management expertise
- Vehicle inspection proficiency
- Staff training and development
- Preventive maintenance planning
- Teamwork and collaboration
- Leadership skills
Accomplishments
- Supervised team of 12 military members.
- 4 Air and Space Achievement Medals
- 2 Deployments where I was hand selected for a QRF team
Certification
- Licensed Life Insurance
- Small Engine Repair
- Heavy Duty Diesel Repair
- Fire Apparatus Repair
- A/C Repair
- Vehicle Management Logistics
Timeline
Insurance Agent
Imagine Financial
05.2024 - Current
Store Clerk
Lowes Home Improvment
01.2024 - 05.2024
Camp Host
Charlotte/ Fort Mill KOA
08.2023 - 11.2023
NCOIC Vehicle Management And Maintenance
United States Air Force
02.2017 - 07.2023
No Degree - Vehicle Management
Community College of The Air Force
High School Diploma -
Jefferson City High School