Dedicated individual with a strong background in patient assessments and community outreach. Known for prioritizing tasks and addressing guest concerns, contributing to improved service delivery and patient understanding of treatment options.
Overview
8
8
years of professional experience
Work History
Front of House Manager
Bohemian Bull
Mount Pleasant, SC
10.2024 - Current
Managed daily operations to enhance guest experience and satisfaction.
Coordinated front of house staff scheduling to optimize service efficiency.
Trained new employees on customer service protocols and operational standards.
Implemented feedback systems to address guest concerns and improve services.
Intern
Hollings Cancer Center, MUSC
Charleston, SC
04.2022 - 04.2023
Assisted in conducting patient outreach and education initiatives to enhance community awareness of cancer services.
Collaborated with research staff to ensure compliance with regulatory requirements during clinical trials.
Managed scheduling for patient appointments, optimizing workflow and reducing wait times for services.
Developed educational materials for patients, improving understanding of treatment options and procedures.
Intern - Executive Outreach Coordinator
QUEST
Charleston, SC
01.2026 - 04.2026
Supported project teams by gathering data and preparing reports to inform decision-making processes.
Assisted in developing training materials to enhance onboarding experiences for new interns and staff.
Coordinated logistics for team meetings, ensuring all necessary resources were available and organized.
Conducted market research to identify trends, contributing valuable insights to strategic planning discussions.
Manager - Training & Development
Crunch Fitness
Mount Pleasant, SC
04.2018 - 08.2022
Developed and implemented training programs enhancing employee engagement and retention.
Led team workshops focusing on skill enhancement and performance improvement strategies.
Collaborated with department heads to identify training needs and design targeted solutions.
Streamlined onboarding processes, reducing training time while increasing knowledge retention rates.
Nursing Student
Medical University Of South Carolina
Charleston, SC
01.2021 - 01.2022
Administered patient care under supervision, ensuring adherence to safety protocols and clinical guidelines.
Assisted in developing patient care plans by collaborating with healthcare teams to address individual needs.
Conducted comprehensive assessments of patients' conditions, documenting findings in electronic health records accurately.
Participated in clinical simulations to enhance practical skills and improve response to emergency situations.