Fleet management specialist with a strong track record in customer relationship management and vehicle inspection, enhancing operational efficiency and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Wholesale and Driver Operations Manager
Hendrick Automotive Group
Charleston
11.2015 - Current
Managed customer inquiries and resolved issues promptly to ensure satisfaction.
Maintained up-to-date knowledge of product specifications and industry trends.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Achieved cost-savings by developing functional solutions to problems.
Conducted routine vehicle inspections and reported maintenance issues promptly.
Maintained accurate logs of driving hours, mileage, and fuel usage.
Communicated with dispatchers regarding delivery status and route changes.
Regional Business Development Manager
Advantage Parts Solutions
Charleston
08.2010 - 09.2015
Managed client relationships, ensuring satisfaction and addressing concerns promptly.
Developed regional sales strategies to enhance market presence.
Developed and implemented regional business development plans to achieve organizational objectives.
Leveraged cold calling, in-person visits and referrals to build leads.
Maintained open and ongoing communication with clients to meet needs and expectations.
Education
Bachelor of Arts - Journalism And Mass Communication
University of South Carolina
Columbia, SC
05-2009
Skills
Vehicle inspection and safety compliance
Route optimization and tracking
Fleet management and customer relations
Effective communication skills
Logistics coordination
Route planning strategies
Relationship management
Business administration
Reliability and punctuality
Affiliations
Gardening
Coach of my daughter's softball team
Avid runner
Girl dad
Accomplishments
Multiple Athletic Awards
Most school spirited
Scholar athlete award
Top Sales Award (Rock your Budget)
Certification
Medical Sales Certificate
References
References available upon request.
Timeline
Wholesale and Driver Operations Manager
Hendrick Automotive Group
11.2015 - Current
Regional Business Development Manager
Advantage Parts Solutions
08.2010 - 09.2015
Bachelor of Arts - Journalism And Mass Communication
Automotive Service Consultant at Hendrick Lexus Charlotte; Hendrick Automotive GroupAutomotive Service Consultant at Hendrick Lexus Charlotte; Hendrick Automotive Group