Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Branden Rayo

Simpsonville

Summary

Customer-focused professional with over 10 years of experience driving sales and customer satisfaction in retail management and high-volume service environments. Proven ability to exceed sales goals, build customer loyalty, and perform in fast-paced, safety-critical operations. Bilingual communicator with strengths in relationship-building, leadership, and problem-solving.

Overview

9
9
years of professional experience

Work History

Manager, Sales and Customer Support

Varsity Goods Greenville
Greenville
01.2020 - Current
  • Oversaw daily retail operations, managing buying, selling, and trading of high fashion wear.
  • Delivered exceptional customer service to foster loyalty and enhance brand trust.
  • Trained and mentored associates on product knowledge, market trends, and customer engagement strategies.
  • Promoted brand visibility through strategic social media content and active audience interaction.
  • Maintained organized inventory and upheld merchandising standards for optimal distribution readiness.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Ramp Agent

United Ground Express
Chicago
09.2020 - 02.2023

• Loaded and offloaded aircraft baggage in accordance with weight, balance, and safety requirements

• Operated airport ground support equipment in a fast-paced operational environment

• Collaborated with team members to ensure timely aircraft turnaround and departures

Ramp Agent

Piedmont Airlines
Salisbury
09.2016 - 07.2020

• Safely loaded and unloaded passenger baggage and cargo in compliance with airline procedures

• Connected and operated ground power units and aircraft service equipment

• Marshaled aircraft to assigned gates while adhering to strict safety protocols

• Supported on-time departures through efficiency, teamwork, and attention to detail

Education

High School Diploma -

Woodmont High School
Piedmont, SC
01-2016

Some College (No Degree) - International Business

Greenville Technical College
Greenville, South Carolina, SC

Skills

  • Customer service
  • Team leadership
  • Bilingual communication
  • Product knowledge
  • Time management
  • Problem solving
  • Business development
  • Social media marketing
  • Sales strategies
  • Inventory management

Languages

Spanish
Full Professional

Timeline

Ramp Agent

United Ground Express
09.2020 - 02.2023

Manager, Sales and Customer Support

Varsity Goods Greenville
01.2020 - Current

Ramp Agent

Piedmont Airlines
09.2016 - 07.2020

High School Diploma -

Woodmont High School

Some College (No Degree) - International Business

Greenville Technical College
Branden Rayo