Brandi Friar
Sumter,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Orthodontic Assistant
Smaha Orthodontics
06.2022 - 07.2023
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
Medical Claims Processor
Wisconsin Physicians Service Insurance
07.2019 - 07.2021
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Managed large volume of medical claims on daily basis.
- Paid or denied medical claims based upon established claims processing criteria.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Cross trained in multiple departments
Tire Builder
Continental Tire Mt. Vernon
07.2017 - 07.2019
- Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety.
- Met production goals on consistent basis with efficient loading and unloading of materials.
- Followed design specifications to complete accurate and speedy tire fabrication orders.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Manager
Rural King
08.2008 - 07.2017
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Used POS system to enter orders, process payments and issue receipts.
- Trained new personnel regarding company operations, policies and services.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Education
Certificate - Nursing Assistance
Rend Lake College
Ina, IL07.2012
High School Diploma -
Benton High School
Benton, IL05.2008
Skills
- Detail-Oriented
- Multitasking and Prioritization
- Verbal and Written Communication
- Team-Oriented and Cooperative
- Upbeat and Positive Personality
- Customer Relations
- Reliable and responsible
Timeline
Orthodontic Assistant
Smaha Orthodontics
06.2022 - 07.2023
Medical Claims Processor
Wisconsin Physicians Service Insurance
07.2019 - 07.2021
Tire Builder
Continental Tire Mt. Vernon
07.2017 - 07.2019
Customer Service Manager
Rural King
08.2008 - 07.2017
Certificate - Nursing Assistance
Rend Lake College
High School Diploma -
Benton High School
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