Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brandi Tracey

Aiken

Summary

Dedicated professional with a strong background in customer service and facility maintenance, honed at American Service Technology Inc. Skilled in chemical handling and safety compliance, I excel in creating clean, welcoming environments. My proactive approach and effective communication ensure high standards of cleanliness and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Janitor

American Service Technology Inc
08.2020 - Current
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained floor cleaning and waxing equipment.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.
  • Used vacuum to clean carpeted areas in offices, lobbies and corridors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Supervised supplies in inventory and submitted reorder requests.

Cahier /Customer Service Representative

Shell Gas Station
10.2018 - Current
  • Responded to customer requests for products, services, and company information.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Cross-trained and backed up other customer service managers.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Trained new personnel regarding company operations, policies and services.
  • Promptly responded to inquiries and requests from prospective customers.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Trained staff on operating procedures and company services.

Dish Washer

Sage Valley Golf Club
05.2018 - 07.2020
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Followed supervisor instructions to complete tasks on time.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.

Prep Chef

Sage Valley Golf Club
05.2018 - 07.2020
  • Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
  • Maintained well-organized mise en place to keep work consistent.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Rotated through all prep stations to learn different techniques.
  • Worked with chef de partie to learn storage locations of fresh ingredients for daily use by station staff.
  • Cleaned and maintained work areas, equipment and utensils.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Stocked and rotated food items according to expiration dates.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained high personal grooming standards and uniform presentation.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Assisted in setting up and breaking down kitchen stations.
  • Followed food safety practices and sanitation guidelines.

Fresh Cap 2

Walmart
11.2018 - 06.2019
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

No Degree -

South Aiken High
Aiken, SC

Skills

  • Customer service-focused
  • Entryway management
  • Recycling support
  • Grounds upkeep
  • Vacuum operation
  • Work orders
  • Chemical handling
  • Safety compliance
  • Sanitization techniques
  • Polishing surfaces

Languages

English sign language
Limited Working

Timeline

Janitor

American Service Technology Inc
08.2020 - Current

Fresh Cap 2

Walmart
11.2018 - 06.2019

Cahier /Customer Service Representative

Shell Gas Station
10.2018 - Current

Dish Washer

Sage Valley Golf Club
05.2018 - 07.2020

Prep Chef

Sage Valley Golf Club
05.2018 - 07.2020

No Degree -

South Aiken High

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Brandi Tracey