Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MULTI - UNIT GENERAL MANAGER
Victra-Verizon Authorized Retailer
Camden
03.2025 - Current
Lead, develop, and mentor high-performing sales teams, ensuring adoption of effective sales processes and consistent achievement of monthly, quarterly, and annual targets.
Drive new customer acquisition and maximize sales opportunities by aligning team performance with defined goals and expectations.
Develop and implement sales strategies, tools, and training programs that elevate performance in sales, retention, service, and quality.
Engaged in daily sales activities, including outbound prospecting and presenting tailored solutions, resulting in increased customer engagement.
Attract, hire, and retain top-tier talent while cultivating a high-engagement, results-driven team culture.
Monitored store employee performance to guarantee completion of training and achievement of success metrics.
Oversaw retail inventory compliance and daily store performance to maintain operational excellence and meet company standards.
Acted as brand ambassador for Victra, consistently representing company values and product offerings to enhance brand loyalty.
SALES CONSULTANT
Victra-Verizon Authorized Retailer
Camden
08.2022 - 02.2025
Achieves quarterly and annual sales goals by acquiring new customers.
Maximized sales opportunities by maintaining focus on goals and consistently meeting client needs.
Advised clients on accounts, pricing schedules, and financing options, ensuring informed decision-making.
Engaged with prospective customers to build rapport and generate business opportunities.
Engages in sales call activities to prospective customers, exploring and presenting solutions.
DELIVERY DRIVER
FedEx Ground
Columbia
03.2019 - 02.2022
Delivered merchandise to clients, ensuring timely receipt and satisfaction
Resolved customer complaints, enhancing client relationships and service quality
Loaded and unloaded cargo from truck at delivery sites, maintaining safety and efficiency
Completed daily pre and post-trip inspection checklist
Adhered to Department of Transportation (DOT) regulations
SALES ASSOCIATE
Cellular Sales
Columbia
04.2019 - 01.2020
Sold products by explaining features and educating customers to enhance purchasing decisions
Provided product and service consultations while employing upselling techniques to maximize sales
Secured agreements with clients autonomously
Maintained up-to-date knowledge of promotions, exchange guidelines, payment policies, and security practices to assist customers effectively.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
SALES REPRESENTATIVE
Hibbett Sports
Camden
08.2018 - 03.2019
Cultivated customer relationships and presented targeted promotions that expanded shelf space and drove sales growth
Oversaw order processing for new and existing customers, ensuring timely and accurate fulfillment
Welcomed customers and provided informed responses to inquiries, enhancing customer satisfaction