Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
18
18
years of professional experience
Work History
Utility Locator
UtiliQuest LLC
01.2019 - Current
Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
Used RD receiver 7100 equipment to find subsurface utility lines and noted details in company reports.
Contributed to a positive work environment by collaborating effectively with team members from diverse backgrounds.
Enhanced safety by accurately identifying and marking underground utility lines.
Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
Reduced damage claims by meticulously locating and documenting buried utilities.
Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Streamlined workflow by utilizing advanced technology such as GPS devices, electromagnetic locators, and ground-penetrating radar systems.
Increased customer satisfaction by providing thorough explanations of markings and utility locations.
Supported emergency response efforts by quickly locating damaged utilities for repair teams.
Maintained up-to-date knowledge of industry standards, staying current with best practices in utility location techniques.
Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
Responded to service requests during and after business hours.
Provided training to new employees on proper techniques for utility locating practices.
Provided valuable input during company meetings to help improve processes related to equipment maintenance and inventory control.
Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
Ensured compliance with federal, state, and local regulations during all utility locating activities.
Improved efficiency with prompt response to locate requests from contractors and homeowners.
Utilized a systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incident.
Worked closely with network administrators and server engineers to deliver quality service.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Directional Boring Crew Supervisor
Smith Utilities
02.2017 - 12.2018
Kept detailed records of daily progress to identify and correct areas needing improvement.
Identified team weak points and implemented corrective actions to resolve concerns.
Established strong relationships with clients through clear communication and proactive problem-solving approaches.
Enhanced team morale through regular performance feedback and professional development opportunities.
Contributed to company growth by consistently meeting or exceeding project goals and deadlines.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Demonstrated commitment to continuous improvement by seeking out industry best practices and incorporating them into daily operations when appropriate.
Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
Evaluated crew performance regularly against established metrics, providing constructive feedback to enhance individual skillsets.
Maintained accurate records of crew attendance, hours worked, and task assignments for efficient payroll processing.
Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
Resolved issues quickly to maintain productivity goals.
Streamlined workflow processes, identifying inefficiencies and implementing improvements for increased productivity.
Increased crew efficiency by implementing effective scheduling and task delegation.
Reduced safety incidents by conducting thorough safety briefings and enforcing strict adherence to safety protocols.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Trained employees in time management and proper ways to complete job duties.
Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
Established positive relationships with customers and colleagues through high standards of customer service.
Established and enforced policies and procedures to maintain high standards of work.
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Utility Locator
USIC Utility Locating Service
11.2012 - 01.2016
Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
Enhanced safety by accurately identifying and marking underground utility lines.
Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
Reduced damage claims by meticulously locating and documenting buried utilities.
Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Streamlined workflow by utilizing advanced technology such as GPS devices, electromagnetic locators, and ground-penetrating radar systems.
Increased customer satisfaction by providing thorough explanations of markings and utility locations.
Supported emergency response efforts by quickly locating damaged utilities for repair teams.
Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
Responded to service requests during and after business hours.
Provided training to new employees on proper techniques for utility locating practices.
Read blueprints and schematics to correctly place equipment.
Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
Ensured compliance with federal, state, and local regulations during all utility locating activities.
Improved efficiency with prompt response to locate requests from contractors and homeowners.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Bucket Truck Operator
Asplundh Tree Expert
01.2007 - 11.2012
Achieved timely project completion with strong coordination skills among team members and adherence to schedules.
Participated in regular safety meetings, staying up-to-date on best practices for reach truck operation.
Operated heavy machinery safely while adhering to strict company guidelines for equipment usage in all weather conditions.
Received training on various equipment types to ensure efficient operation across a wide range of tasks.
Followed all safety protocols and regulations while working at height and with live electricity.
Worked on both dead and energized lines.
Trained new team members in proper procedures, fostering a safe and efficient work environment.
Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
Participated in ongoing training programs to stay current on industry trends and best practices.
Improved workplace safety by conducting regular equipment inspections and maintenance.
Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
Adhered to strict safety protocols while working at heights or near energized equipment, minimizing accidents on the job site.
Education
High School Diploma -
Wade Hampton High S
Hampton, SC
05-2007
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Complex Problem-solving
Strategic planning
Staff development
Team building
Process monitoring and improvement
Verbal and written communication
Coaching and mentoring
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Adaptability and flexibility
Timeline
Utility Locator
UtiliQuest LLC
01.2019 - Current
Directional Boring Crew Supervisor
Smith Utilities
02.2017 - 12.2018
Utility Locator
USIC Utility Locating Service
11.2012 - 01.2016
Bucket Truck Operator
Asplundh Tree Expert
01.2007 - 11.2012
High School Diploma -
Wade Hampton High S
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