Brandon Herman
Conway,SC
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and service industry. Demonstrates exceptional multitasking abilities and strong work ethic, while maintaining positive and professional attitude. Proven skills in communication and problem-solving with significant improvements in efficiency and client relations through innovative thinking and attention to detail. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Swig and Swine
02.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing 1 to 10 tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Chantis
08.2023 - Current
- Demonstrated multi-tasking abilities keeping up with over 30 customers at a given time.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
The Hangout
04.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Kept up with fast-paced environments, ensuring timely delivery of over 25 per hour orders during peak hours.
Exterminator
Mosquito Hunters
03.2021 - 08.2021
- Increased overall efficiency by streamlining processes for scheduling appointments, managing workload, and coordinating with other team members as needed.
- Improved customer satisfaction by providing timely and efficient extermination services.
- Built strong relationships with clients, earning trust through professionalism, reliability, and consistent results.
- Maintained clear communication channels between over 100 customers regarding expectations during treatment procedures.
Education
Bachelor of Arts - Intelligence And National Security
Coastal Carolina University
Conway, SC05-2025
High School Diploma -
Benedictine College Preparatory
Goochland, VA05-2021
Skills
- Strong Work Ethic
- Communication Skills
- Collaborative Teamwork
- Innovative thinking
- Psychology Concepts
- Multitasking Abilities
- Problem-solving abilities
- Attention to Detail
- Adaptability and Flexibility
- Interpersonal Skills
Timeline
Server
Swig and Swine
02.2024 - Current
Server
Chantis
08.2023 - Current
Server
The Hangout
04.2023 - 08.2023
Exterminator
Mosquito Hunters
03.2021 - 08.2021
Bachelor of Arts - Intelligence And National Security
Coastal Carolina University
High School Diploma -
Benedictine College Preparatory
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