Brandon Higgins
Boiling Springs
Summary
Dynamic and results-driven professional with extensive experience across sales and operations, notably at Walmart Distribution Center. Excelled in enhancing customer satisfaction and sales revenue through expert relationship development and upselling techniques. Proven track record in fostering team growth and maintaining rigorous attention to detail. Achieved consistent sales targets by leveraging strong closing skills and a cheerful, energetic demeanor.
Overview
9
9
years of professional experience
Work History
Automation Equipment Operator
Walmart Distribution Center
07.2024 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
Material Handler
Mack Molding
07.2023 - 07.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
Inside Sales Representative
CPE
01.2023 - 07.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Sales Lead
LKQ
01.2021 - 01.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Sales Associate
Cellarus
01.2016 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Chapman High
06-2006
Skills
- Customer service
- Attention to detail
- Cheerful and energetic
- Relationship development
- Upselling and cross selling
- Driven
- Closing techniques
- Networking enthusiast
Timeline
Automation Equipment Operator
Walmart Distribution Center
07.2024 - Current
Material Handler
Mack Molding
07.2023 - 07.2024
Inside Sales Representative
CPE
01.2023 - 07.2023
Sales Lead
LKQ
01.2021 - 01.2023
Sales Associate
Cellarus
01.2016 - 01.2021
High School Diploma -
Chapman High
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