Brandon McNeese
Greenville
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at CVS Pharmacy. Excelled in performance monitoring and fostering teamwork, significantly improving store workflows and employee development. Skilled in quality control and workplace safety, achieving notable achievements in customer service and team cohesion.
Professional with strong background in retail management and leadership. Proven ability to drive store performance through strategic planning, effective team collaboration, and adaptable problem-solving. Skilled in inventory control, customer service excellence, and staff training. Dependable and results-focused, consistently aligning team efforts with business objectives.
Overview
6
6
years of professional experience
Work History
Store Manager in Training
CVS Pharmacy
10.2024 - Current
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
Team Lead
Walmart
06.2019 - 11.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
High School Diploma -
J.L. Mann High
160 Fairforest Way Greenville South Carolina 05-2021
Skills
- Customer focus
- Operational efficiency
- Performance monitoring
- Quality control
- Workplace safety
- Teamwork
Timeline
Store Manager in Training
CVS Pharmacy
10.2024 - Current
Team Lead
Walmart
06.2019 - 11.2024
High School Diploma -
J.L. Mann High
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