Branson Fox
Greenwood
Summary
Adept at equipment installation and excelling in customer service, I significantly enhanced productivity and client satisfaction at Vivint. My expertise spans from troubleshooting to inventory management, with a knack for employing power tools safely and efficiently. My proactive contributions have fostered team success and operational excellence, embodying a blend of technical proficiency and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Installation Technician
Vivint
08.2023 - Current
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Installed and configured new equipment and systems according to company standards.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Followed all company guidelines regarding safety procedures when out in field.
Sales Manager
AutoZone
02.2022 - 04.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Associate
AutoZone
06.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Fabricator Helper
JTL Welding and Fabrication
05.2019 - 03.2020
- Collaborated with team members to complete projects accurately and quickly.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Worked correctly and safely with range of different materials and components.
Cook
Pizza Hut
05.2018 - 06.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Greenwood High School
Greenwood, SC06-2021
Skills
- Self motivation
- Time management abilities
- Problem-solving
- Worksite safety
- Customer service and relations
- Equipment installation
- Power tools operation
- Troubleshooting skills
- Outdoor installations
- Field service
- Software configuration
- Basic carpentry
- Inventory management
- Machinery operation
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
- OSHA Certified
Timeline
Installation Technician
Vivint
08.2023 - Current
Sales Manager
AutoZone
02.2022 - 04.2024
Sales Associate
AutoZone
06.2021 - 02.2022
Fabricator Helper
JTL Welding and Fabrication
05.2019 - 03.2020
Cook
Pizza Hut
05.2018 - 06.2020
High School Diploma -
Greenwood High School
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