Brehanna Santana
Spartanburg
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths.
Overview
5
5
years of professional experience
Work History
Home Health Aide
Howard Glickman
01.2022 - 12.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Managed finances including maintain a record of all transaction, sending out payments, and purchasing necessities.
Sales Associate
LA Fitness
01.2021 - 09.2021
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customers questions on membership plans, hours of operation, as well as information on other locations.
- Solved customer challenges by offering relevant services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Bath & Body Works
07.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Gorton High School
Yonkers, NY02-2019
Skills
- Schedule management
- Teamwork and collaboration
- Outgoing personality
- Time management
- Money handling
- Listening skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Home Health Aide
Howard Glickman
01.2022 - 12.2024
Sales Associate
LA Fitness
01.2021 - 09.2021
Sales Associate
Bath & Body Works
07.2019 - 10.2020
High School Diploma -
Gorton High School
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