Senior SHRM, SHRM-CP and PHR Certified Human Resources professional with 23 years' experience in corporate human resources. Report to senior executives. Superior communicator focused on serving both employees and management. Skilled in new hire on-boarding, terminations, Worker's Compensation, benefit services, and payroll.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrative Assistant
BCBS of SC
09.2024 - 12.2024
Answer all in coming calls
Schedule appointments for seven insurance agents
Scan and print documents for insured
Set up events for open enrollment
AML Analyst
TD Bank
02.2024 - 05.2024
Research, Coordinate and oversee an effective Bank Secrecy Act/Anti-Money Laundering/OFAC Compliance Program
Maintain in-depth knowledge of all BSA/AML related regulations
Monitor and analyze developing industry and compliance trends and changes to laws and regulations pertaining to BSA/AML/KYC/CIP/RegGG/MRB/MSB/OFAC/USA Patriot Act
Advise senior management of emerging risks, new or amended laws, regulations
Accounting Clerk/Administrative Services
Southern Management/Height Finance
11.2023 - 01.2024
Manage and distribute mail to appropriate departments
Handle all daily UPS and FedEx deliveries
Work closely with Administrative Manager for various tasks (ordering office supplies, employee name plates, distribution of service awards/new employee hire packets, assist other departments as needed)
Benefit Specialist
QUALITY BUSINESS ASSOCIATES (VENSURE, INC)
12.2019 - 05.2023
Handle medical support notices
Reconcile and submit medical enrollment invoices monthly to AP
Maintained accurate records of all employee benefits transactions, ensuring compliance with federal regu
Improved employee understanding of benefit offerings through informative presentations and workshops.
Collaborated with payroll department to ensure accurate deductions related to employee benefits were applied each pay cycle.
Resolved complex benefits-related issues promptly, maintaining strong relationships with both employees and vendors.
Participated in annual vendor evaluations leading to more cost-effective solutions without compromising quality or service levels.
Counseled employees experiencing life events, guiding them through the necessary steps to update their benefit elections accordingly.
Conducted annual open enrollment sessions, providing clear guidance to employees on plan changes and updates.
Ensured full compliance with government regulations such as HIPAA, FMLA, COBRA by following proper protocols.
Streamlined benefits enrollment for new hires, resulting in a quicker onboarding experience.
Time & Attendance Analyst, Contractor
MICHELIN
01.2019 - 11.2019
Audit time card entries in Kronos to insure time missed from job is coded correctly
Verify paid time off accruals in Kronos for all employees is correct
This included hourly and salary non-exempt employees
Verify holiday hours were entered correctly for all employees
Confirm hours paying correctly for both union and non-union employees
Assist with payroll processing for approximately 900 employees in Greenville
Help resolve payroll issues to insure employees are getting paid correct hours and rate
Benefits Analyst, Contractor
COVERIS
12.2018 - 01.2019
AuditW4s before distribution
Run reports from ADP to verify benefit deductions for 2019 are calculating correctly and deductions for first check in 2019 are being withheld based on new year premiums
Pull copies of exception reports and compare to ADP to confirm salary adjustments in 2018 are correct
Archive previous year(s) payroll records
Benefits Specialist, Contractor
MCFC
03.2018 - 08.2018
Administers benefits plans for the organization; conduct administration of employee benefit programs including but not limited to: health, dental, vision, life (AD&D), EAP, COBRA, flexible spending accounts and health savings accounts; serves as a liaison between vendors/carriers externally and internally with team members and management
Provide Customer Service to team members and vendors that are clear, concise, detailed and educational that meets the needs of customers within the same day or next morning response
Reconciling monthly benefits billing invoices, including comprehensive invoice reconciliation between internal (HRA, HWSE) and external (vendor records, including COBRA)
Administers organization leave of absence that align with federal and state regulations
Conduct biweekly timecard and system updates/entries in a timely and efficient manner that ensure team members are paid based on the applicable leave of absence payment and for their specific situation
Maintain compliance with annual notices, SPD's, 5500's, Medicare Part D, etc
HR Generalist, Contractor
SOLVAY
02.2017 - 02.2018
Administered employee benefit plans, including new hire orientation, carrier enrollment and employee assistance
Coordinated between HR manager and corporate payroll during annual pay increase for 375 site employees
HR Generalist, Contractor
EUROKERA
06.2016 - 11.2016
Reviewed resumes/applications and submitted selections to hiring managers; scheduled telephone and in-person interviews
New hire on-boarding: Scheduled drug screening and background investigations; processed new hire E-Verify and employee terminations in ADP; notified health plan carriers, 401k plan administrators, Cobra, etc
Prepared weekly overtime and flex spending reports; provided reports to flex account plan administrator and senior executives as directed
Reconciled monthly health plan invoices; validated enrollment of active employees
HR Generalist - Payroll Accountant
GORDIAN GROUP
06.2014 - 05.2016
Managed employee benefit plans, including new hire orientations, open enrollment process and wellness programs
Negotiated health plans resulting in addition of 3rd plan choice; transitioned new dental and vision carriers
Prepared weekly overtime and flex spending reports; provided reports to flex account plan administrator and senior executives as directed
Published/distributed employee communications and HR-related announcements
Confidentially maintained employee personnel (I9, State and Federal forms) and medical files
Administered wage garnishments
Payroll processing for monthly and bi-weekly employees
Participated in Worker's Compensation audit interviews
Established rapport with employees and customers (health plan carriers, state agencies, federal agencies, senior executives) to resolve all issues
HR Generalist
DAY AND ZIMMERMAN
01.2000 - 01.2014
Oversaw 1000 employees new hire on-boarding, benefit services and terminations
Counseled employees on benefits packages including paid time off, health plans; efficiently worked to resolve issues
Maintained performance reviews and related salary administration
Assisted with staff recruitment
Coordinated staffing services (contract employees); advertised open positions online and in newspapers, national magazines
Administered leave of absence, short term disability, long term disability, military leave, and FMLA programs
Trained administrative staff during new site set up
Managed employee service awards, spot awards
Administrative Assistant
DAY AND ZIMMERMANN
01.1999 - 01.2001
Supported 2 VP's and 22 Senior staff members arranging travel and reconciling expense reports
Provided telephone support, scheduled conference calls/meetings, time sheets; PowerPoint presentations
Payroll Accountant
DAY AND ZIMMERMANN
01.1996 - 01.1999
Administered multiple office biweekly payroll for 200 employees; checked approvals and policy adherence, submitted corporate information and reporting to local management and client invoicing