Brendan Shupe
Myrtle Beach,SC
Summary
Proven team collaborator and effective problem-solver, has significantly enhanced customer satisfaction and operational efficiency across roles at multiple employers. Skilled in time management and guest relations, excels in fast-paced environments, consistently achieving and surpassing productivity goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Busser
Giant Crab Seafood
05.2024 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Crew Member
Five Guys
06.2023 - 08.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Valet
Palmetto Hospitality Services
06.2022 - 08.2022
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Busser
Soho Steak & Seafood Sushi Bar
05.2022 - 06.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Team Member
Chick-fil-A
06.2018 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Science - Mechanical Engineering
Clemson University
Clemson, SC05.2027
Skills
- Time Management
- Team Collaboration
- Strategic Planning
- Effective problem solving
- Guest Relations
- Interpersonal Relations
- Safety awareness
- Resourcefulness
- Teamwork and Collaboration
Certification
CAD - Proficient - Solidworks (CWSA Certified)
Additional Information
Technical Skills:
Excel and Microsoft Tools - Proficient
Coding - Intermediate: MATLAB
Manufacturing - Proficient: 3D Printers, Bandsaws, Grinders, Power tools, Drill Press
Awards:
Eagle Scout, Palmetto Fellows
Timeline
Busser
Giant Crab Seafood
05.2024 - 08.2024
Crew Member
Five Guys
06.2023 - 08.2023
Valet
Palmetto Hospitality Services
06.2022 - 08.2022
Busser
Soho Steak & Seafood Sushi Bar
05.2022 - 06.2022
Team Member
Chick-fil-A
06.2018 - 05.2021
Bachelor of Science - Mechanical Engineering
Clemson University
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