Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Affiliations
Timeline
Generic

Brian Glover

Ridgeway

Summary

Dynamic Lube Tire Technician at Enterprise Holdings with expertise in preventative maintenance and vehicle servicing. Proven ability to maintain safety standards and exceed company expectations. Skilled in conflict management and strategic planning, ensuring reliable operations and enhancing team performance. Recognized for achieving an Out-Of-Service rate below 2%.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Lube Tire Technician

Enterprise Holdings
Columbia
04.2021 - Current
  • Ensure all repairs and preventative maintenance are completed according to the manufacturer's specifications and guidelines.
  • Provide safe and reliable vehicles upon completion of repairs and preventative maintenance.
  • Perform in-fleet servicing on new cars according to company procedures as required.
  • Perform buy back/turn back servicing according to company procedures as required.
  • Perform vehicle servicing/repairing to maintain company standards; maintain Out-Of-Service at or below 2%.
  • Maintain safe and clean work area.
  • Perform other related duties as required.

Department For Hire Vehicles

DC Department For Hire Vehicles
Washington
05.2015 - Current
  • Enforce DCM Title 31 Title 18 For Hire Vehicles safety regulations.
  • Complete reports of impoundment of public vehicles for hire, accident reports.
  • Conducts interviews of Department For Hire Vehicles for general complaints from citizen and operator of misconduct.
  • Conduct safety inspections of public hire vehicles for compliance.
  • Case preparation for court testimony at the DC Administrative hearings and DMV traffic adjudication.
  • Conducts traffic stops on all vehicle for public Vehicles for hire regulated by Department for Hire Vehicles.
  • Issuance of Notice of Infractions governed by DC Code DCM Title 31.
  • Conduct training.
  • Operate the License Place Recognition for flagged vehicle, stolen and inactive.

Security Officer

Target
Lugoff
12.2022 - 12.2023
  • Create a welcoming experience by greeting guests at the front of store.
  • Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents in a timely manner.
  • Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests.
  • Leverage de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.
  • Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends.
  • Submit appropriate documentation in the case management system for all incidents following AP policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate a culture of ethical conduct, safety and compliance.
  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
  • All other duties based on business needs

Sergeant School Safety Officer

New York City Police Department
New York
05.2002 - 12.2022
  • Enforces the business license ordinance for the City of Columbia;
  • Inspects new and existing businesses to ensure they are operating with up-to-date City business licenses; provides information and assistance to businesses as required to facilitate compliance with the City’s business license ordinance;
  • Collects new and renewing business license fees in the field and in the office; provides receipts and posts payments to appropriate accounts;
  • Contacts persons / businesses with delinquent accounts to discuss payment options; assesses and applies penalties for non-payment;
  • Processes lock box payments;
  • Assists in greeting and assisting customers, providing professional, courteous customer service at all times;
  • Interprets and explains the ordinances to business owners as it pertains to their business;
  • Maintains accurate and complete records;
  • Performs general clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc.;
  • Receives and responds to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility;
  • Attends court proceedings and testifies in court to represent the City to prosecute cases for various court summons;
  • Patrols the city and conducts field inspections to identify business licensing code violators;
  • Investigates public complaints regarding alleged violations;
  • Attends meetings, workshops, conferences, etc., as appropriate to enhance job knowledge and skills; and
  • Performs other related duties as assigned.

Police Officer I

DC Library Police
Washington
01.2013 - 05.2015
  • Patrol assigned areas of DC Public Library facilities.
  • Enforces vehicle parking laws on D.C. Public library property.
  • Conduct preliminary investigations of alleged crimes, accidents, safeguard the recovery of lost and stolen property.
  • Complete reports as directed utilizing report writing programs, arrest, missing persons, miscellaneous reports and other administrative tools.
  • Conduct interviews of alleged suspects, possible victims.
  • Maintain inventories of evidence and property received.
  • Attends training sessions.
  • Performs training of new and senior Police personnel.
  • Testifies in court as required by law.
  • Conduct investigations internal, and external incidents.
  • Apply for arrest warrant's through D.C. Superior Court.
  • Operated departmental video cameras, access control and alarm systems.

Sworn Police Officer

D.C. POLICE DEPARTMENT
Washington
05.2001 - 02.2013
  • Enforces DC code Traffic Regulations Title 18 and all vehicular laws therein DC Code.
  • Provides training to training department staff on all M.P.D. applications, to include JUSTIS, WALES and any other approved application by Justice Council.
  • Provides expertise in tracking offenders with the D.C. probation/parole agency via Global Positioning Satellite (GPS). Also provides training in GPS operation and tracking.
  • Make arrests, issues of citations and 61D violations per DC Code and DCRA regulations.
  • Tests applications for the field officers and investigators. Gathers preliminary information as responding officer on criminal calls, prepares reports to forward relevant information to assigned investigators, assists investigators in case preparation and performs duties in the capacity of criminal investigator for the department as required.
  • Performs tests of equipment and maintains surveillance on suspects for intelligence via in-car video camera, body cameras.
  • Assignment of personnel CAD/RMS Computer Aided Dispatch, Record Management System. CAD coordinated communication, assignment and tracking of MPD resources, calls-for-service, call taking, location verification, dispatching, unit status management, and call disposition.
  • Performs Chief Information Office (CIO) vehicle maintenance of all department vehicles.
  • Performs probation/parole Mass Orientation and facilitates partnership between MPD and CSOSA.
  • Completes reports of arrests and accidents.
  • Work closely with other Law Enforcement Agencies.
  • Attend Crime Stat meetings daily.
  • Conducts interviews of suspects and planned unauthorized illegal vendors, illegal dumping and environmental crimes.
  • Member DC Office of Unified Command Radio CACHE Team.
  • Use of Force Continuum verbal, hand control, less than lethal, lethal force training.
  • Attends all training sessions as per DC Police Department.
  • Performs training of new personnel, other law enforcement jurisdictions.
  • Assists in case preparation as required.
  • Testifies in court as required.
  • Provides expertise in pawn data and behavior.
  • Trouble shoots and repairs all mobile data computers in house and field.
  • Assists Robbery Task Force, FBI, Secret Service with all application for possible suspects.

Education

High School Diploma -

Sheepshead Bay High School
Brooklyn, NY
01.1988

Skills

  • NCIC Train the trainer
  • Lo-Jack Train the trainer
  • Pawn Data Train the Trainer
  • CAD Train the Trainer
  • Veritrak Train the Trainer
  • Security
  • Law Enforcement
  • Intelligence Experience
  • Library Services
  • Fiscal Management
  • Computer Networking
  • Employee Orientation
  • Strategic Planning
  • Surveillance
  • Program Management
  • Financial Report Writing
  • Conflict Management
  • Budgeting
  • Project Management
  • Interviewing
  • Payroll
  • Human Resources
  • Technical Support
  • Operations Management
  • Recruiting
  • Fundraising
  • Process Improvement
  • Negotiation
  • Microsoft SQL Server
  • Change Management
  • Records Management
  • Team Management
  • Agile
  • Databases
  • SQL
  • Oil Change
  • Business Analysis
  • Oracle

Certification

  • CPR & AED, 01/19, 01/21
  • EEO Counselor / Officer, Present
  • Lidar / Radar, Present
  • Shop Steward Labor Class Certification, Present
  • Narcotic expert witness, 01/06, Present

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Affiliations

  • NYPD Sergeant of the Month
  • DC Police Department numerous awards upon request

Timeline

Security Officer

Target
12.2022 - 12.2023

Lube Tire Technician

Enterprise Holdings
04.2021 - Current

Department For Hire Vehicles

DC Department For Hire Vehicles
05.2015 - Current

Police Officer I

DC Library Police
01.2013 - 05.2015

Sergeant School Safety Officer

New York City Police Department
05.2002 - 12.2022

Sworn Police Officer

D.C. POLICE DEPARTMENT
05.2001 - 02.2013

High School Diploma -

Sheepshead Bay High School

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Brian Glover