Briana Mack Vazquez
Boiling Springs
Summary
Dynamic educator and former Customer Service Manager at Walmart, adept at fostering inclusive learning environments and enhancing student engagement. Skilled in performance evaluations and exceptional interpersonal communication, I excel in building relationships and adapting strategies to meet diverse needs, ensuring positive outcomes for all stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Teacher
Quality Counts
Spartanburg, SC
05.2018 - Current
- Managed classroom environments, fostering safe and inclusive space for all students.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Worked one-on-one with students who needed additional support or accommodations due to special needs.
- Developed lesson plans to engage students and encourage active learning.
- Participated in school committees to contribute to overall improvement of educational program.
- Participated in professional development opportunities to stay current on educational trends and research.
- Coordinated with parents and guardians to discuss student progress and address concerns.
Caregiver
Well Care
Spartanburg, SC
03.2021 - 07.2025
- Established positive routines to support mental wellbeing.
- Communicated clearly with residents, family members, and other caregivers.
- Supported patients to continue participating in daily living activities.
Customer Service Manager
Walmart
Spartanburg, SC
08.2015 - 06.2022
- Maintained customer satisfaction with professional management of complex escalated customer concerns.
- Trained employees by providing performance feedback and coaching in service techniques.
- Managed team's work schedules to complete customer coverage.
Education
Early Childhood Education
Spartanburg Community College
Spartanburg, SCHigh School - undefined
Dorman High School
Roebuck, SC12.2017
Skills
- Computer skills
- Performance evaluations
- Sales expertise
- Account resolution
- Exceptional interpersonal communication
- Account management
- Relationship building
- Community involvement
- Behavior management
- Public speaking
Language
English
Native
Certification
I am CPR certified
I recently got an award for one of the highest classroom performance in a preschool class, from Quality counts, in Spartanburg County.
Timeline
Caregiver
Well Care
03.2021 - 07.2025
Teacher
Quality Counts
05.2018 - Current
Customer Service Manager
Walmart
08.2015 - 06.2022
High School - undefined
Dorman High School
Early Childhood Education
Spartanburg Community College