Briana West
Sumter
Summary
Proficient Health Information Technician with expertise in electronic health records systems and a strong understanding of HIPAA compliance. Demonstrates exceptional communication and problem-solving skills, adept at managing patient information requests and ensuring data accuracy. Eager to contribute to a dynamic team by enhancing health information processes and supporting patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health Information Technician
New Mexico Orthopaedic Associates
Albuquerque, NM
05.2024 - Current
- Collaborate with other departments regarding patient records request.
- Accurately scan and index documents into patient charts.
- Manage high-volume phone inquiries regarding medical records request and follow-up concerns.
- Ensure all documents are accurate and complete with signatures and dates.
- Maintain accurate patient records using Electronic Health Record (EHR) systems.
- Streamline release of information processes, expediting responses to requests from patients, insurance companies, providers and legal entities.
- Protect patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality protocols.
Patient Registrar III
Presbyterian Hospital
Albuquerque, NM
01.2024 - 05.2024
- Assist patients checking in on tablets for appointments.
- Collect co-payments and residual balances when needed.
- Ensure all signatures and documents are completed.
- Ensure accurate and timely registration for each patient.
- Enter accurate and precise information for each patient into Epic.
- Verify patient insurance and eligibility.
Nursery Attendant
Young Men's Christian Association (YMCA)
Kettering, OH
02.2018 - 07.2021
- Ensured child safety & welfare of 10 to 30 kids per day.
- Maintained member records of over 100 children.
- Proactively solved problems.
Education
Bachelor of Science - Health Information Management
University of Cincinnati
Cincinnati, OH04-2028
Associate of Science - Health Information Management
Sinclair Community College
Dayton, OH08-2023
Pharmacy Technician Certification - Pharmacy Technician
Lakewood College
Lakewood, OH06-2015
Skills
- Proficient with Epic, ModMed, Centricity, PowerShare LifeImage, IndxLogic, PACS and Inteleviewer
- Proficient with MS Word, PowerPoint, Excel and Adobe Acrobat
- Detail-oriented healthcare professional skilled in medical terminology, patient documentation, and clinical communication
- Knowledgeable on HIPAA guidelines and regulations
- Over 10 years of excellent customer service by building strong client relationships through active listening and conflict resolution
- Fast and accurate typing of 50 words per minute
Certification
Registered Health Information Technician (RHIT)
Timeline
Health Information Technician
New Mexico Orthopaedic Associates
05.2024 - Current
Patient Registrar III
Presbyterian Hospital
01.2024 - 05.2024
Nursery Attendant
Young Men's Christian Association (YMCA)
02.2018 - 07.2021
Bachelor of Science - Health Information Management
University of Cincinnati
Associate of Science - Health Information Management
Sinclair Community College
Pharmacy Technician Certification - Pharmacy Technician
Lakewood College