Brianna Distel
Longs
Summary
Resourceful professional with a background in customer service and office operations. Known for strong verbal communication and teamwork, committed to fostering a positive environment while addressing client needs and optimizing processes.
Overview
3
3
years of professional experience
Work History
Office Assistant
Furniture Fair
Fairfield, OH
04.2023 - 09.2024
- Managed daily office operations, ensuring a smooth workflow and adherence to company policies.
- Assisted in inventory management, tracking stock levels, and placing orders for office supplies.
- Coordinated scheduling for meetings and appointments, optimizing time management for staff.
- Implemented filing system improvements, enhancing document retrieval efficiency and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Barista
Dunkin' Donuts
Liberty Township
06.2022 - 03.2023
- Implemented process improvements that enhanced efficiency in beverage preparation and customer interactions.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Target
Myrtle Beach, SC
04.2021 - 05.2022
- Prepared high-quality beverages and food items according to established recipes and standards.
- Maintained cleanliness and organization of work areas, ensuring compliance with safety regulations.
- Assisted customers with orders, providing excellent service and product knowledge.
- Operated coffee equipment efficiently while troubleshooting minor issues as needed.
- Collaborated with team members to streamline workflow during peak hours for optimal service delivery.
- Trained new baristas on proper beverage preparation techniques and customer service protocols.
- Monitored inventory levels, placing orders to ensure stock availability for daily operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Science - Elementary Education
Grand Canyon University
Phoenix, AZ01-2028
High School Diploma -
Carolina Forest High School
05-2020
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Resourceful
- Prioritizing work
- Professional and mature
- Strong problem solver
Timeline
Office Assistant
Furniture Fair
04.2023 - 09.2024
Barista
Dunkin' Donuts
06.2022 - 03.2023
Barista
Target
04.2021 - 05.2022
Bachelor of Science - Elementary Education
Grand Canyon University
High School Diploma -
Carolina Forest High School