Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brianna Moment

North Augusta

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

1
1
Certification

Work History

Pharmacy Technician

Walmart
09 2017 - 06 2023
  • Counted, measured and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Reviewed and verified customer information and insurance provider information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
  • Collected co-payments or full payments from customers.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Counted, measured, and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Entered and processed patients' prescriptions into internal system.

Pharmacy Technician

Publix
06 2023 - Current
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted and labeled prescriptions with correct item and quantity.
  • Counted, measured and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

Bachelor of Science - Health Services Management

Augusta University
2024

High School Diploma -

North Augusta High School
North Augusta, SC
06.2015

Skills

  • Pharmacy Records Management
  • Team Collaboration
  • Pharmaceuticals Mixing
  • Pharmacy Operations
  • Patient Confidentiality
  • Drug Storage Procedures
  • Drug Inventory Control
  • Updating Medication Histories
  • Managing Prescription Refills
  • Cash Register Operations
  • Insurance Verification
  • Workflow Optimization
  • Insurance Billing
  • FDA and HIPAA Compliance
  • Insurance Claim Processing Software
  • Prescription Order Verification
  • Wholesale Ordering
  • Assisting Pharmacists
  • Medication and Equipment Invoicing
  • Serve Customers
  • Demographic Profiling
  • Fill Orders
  • Inventory Purchasing
  • Organization and Prioritization
  • Information Documentation
  • Label Products
  • Resolving Complaints
  • Prescriptions Management
  • Restock Shelves
  • Equipment Cleaning and Maintenance
  • Prescription Filling and Labeling
  • Technician Assistance
  • Product and Service Merchandising
  • HIPAA
  • Patient Data Management Systems
  • Prescription Filing
  • Problem-Solving Skills

Accomplishments

  • Processed and filled over 200 prescriptions per day.
  • Improved customer service standards by 100%.
  • Trained 10 or more new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • First Aid/CPR Certified

Timeline

Pharmacy Technician

Walmart
09 2017 - 06 2023

Pharmacy Technician

Publix
06 2023 - Current

Bachelor of Science - Health Services Management

Augusta University

High School Diploma -

North Augusta High School
Brianna Moment