Hi, I’m
Brianne Bustamante
Bluffton,SC
Summary
Motivated salon business professional bringing decades of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Owned, operated, and grew a sustainable salon in Kansas for 15 years. Before that, started Blush a "Glamour on the Go" company that was successful for ten years before expanding it into a 12-chair salon and rebranding to talem Salon in 2017. Well-versed in training, educating, motivating, and supporting staff members as well as creating innovative systems for success. Eager to become an educator for a company named Surface Hair, would then go on to educate for them for 5 years. Then decided to expand talem salon by creating an internal sustainability program that expanded beyond recycling salon waste.
Thrive on interaction with people, especially in the salon industry. Effective in promoting a positive, fun, and upbeat work environment while helping customers. Proven leader with an engaging demeanor and successful work ethic in demanding environments. Also, talented in training and mentoring successful teams. Driven by a forward-thinking approach centered on company success and competitive growth.
Grew up with parents who would recycle anything and everything. It was back in the day when can crushing was a chore and taking it to the scrap metal recycling plant was the procedure. Started a recycling program for Encounters Salon and Day Spa consisting of collecting recyclables such as cardboard, paper, and paperboard and dropping the materials off at a recycling center. Eventually teamed up with Green Circle and stayed with them until talem ssalon sold in the 2nd quarter of 2023.
Seek to maintain a remote, full-time position that offers the creativity to continue to unite sustainable companies with salons for further positive environmental influence and action. Willing to do some traveling, with increased traveling in the future. Would really like to be on a team that welcomes idea's for growth and partnerships for the greater good of salon sustainability and Green Circle. Ambitious and eager, especially when it comes to the salon industry.
I look forward to the opportunity and thank you for your time in advance.
Overview
24
years of professional experience
6
Certificate
Work History
Tālem Salon
Salon Owner/Hairstylist
08.2005 - 05.2023
Job overview
- Oversaw daily salon operations and performed general salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained staff records and work schedules.
- Arranged for regular maintenance services for all beauty equipment.
- Organized employee shifts and took peak times and seasonality into consideration.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared annual budgets with controls to prevent overages.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Educated service personnel on company policy and procedure.
- Evaluated employee performance through close observation and performance rubrics.
- Initiated workplace improvement programs for increased service efficiency.
- Delegated workplace responsibility to appropriate staff.
- Prepared billings and estimates for customers.
- Researched and evaluated current and potential products used by service staff.
- Upheld 24-hour response time to service requests.
- Maintained posting of MSDS sheets in workplace.
- Utilized best practices theory when selecting vendors and products.
- Scheduled in-house and vendor work accounting for sales and customer volume.
Encounters Salon And Day Spa
Hairstylist/associate
10.2001 - 10.2006
Job overview
- Owned and operated a successful and sustainable salon for 15 years
- Successful stylist for 23 years in the salon industry with over 300 guests
- Hired and trained over 30 people in 15 years of ownership
- Educated for Surface Hair for 5 years
- Trained with Trever Tobin at Encounters Salon for 2 years
- 5 years on the styling committee for Artbra Kc raising money for breast cancer
- 7 years on auction board for Supporting Kids Foundation in Kansas City
- Current property manager at The Bridge Collective in Bluffton SC
- Successfully run 3 Airbnb's at The Bridge Collective in Bluffton SC
- 1st year on the auction board for Vantage Point Veterans Foundation
Education
Superior School of Cosmetology Olathe, KS
08.1999
Skills
- Protocol Management
- Issue Resolution
- Process Improvement
- New Business Development
- Supply Monitoring
- Information Updates
- Industry Standards
- Task Delegation
- Staff Management
- Human Resources Administration
- Negotiation and Persuasion
- Business Growth and Retention
- Cost Analysis and Savings
- Customer Demographics
- Sales Planning
- Planning and Execution
- Public Speaking
- Customer Inquiries
- Sales Strategies
- Verbal and Written Communication
- Operations Start-Up
- Training and Development
- Business Management
- Operations Management
- Inventory Control Processes
- Sales Development
- Attention to Detail
- Articulate Communication
- Product Recommendations
- Operational Standards
- Staffing Oversight
- Administrative Duties
- Purchasing and Planning
- Team Leadership
- Budget Controls
- Performance Improvement
- Coaching and Mentoring
- Customer Relations
- Creative Solutions
- Supervisory Abilities
- Financial Management
- Industry Trends Tracking
- Business Marketing
- Trend Analysis
- Continuous Development
- Vendor Relationship Management
- Strategic Planning
- Professional Networking
- Onsite Visits
- Business Development
- Driven and Determined
- Project Oversight
- Accounting Management
- Service Quality
- Constructive Feedback
- Corrective Actions
- Pricing Structures
- Work Planning and Prioritization
- Operational Efficiency
- Client Requirements
- Staffing
- Creativity
- Negotiation
- Consulting
Accomplishments
Worked at Encounter Salon and Day Spa
Aug 1999-October 2007
Owned Blush- A Glamour on the Go Company
2005-2015 (rebranded in 2017) to talem Salon & Barbery. Owned until 2023.
Educated for Surface Hair
2014-2019
Green Circle
Affiliations
Green Circle Salons
Vish
Salon Centric
HerLife Magazine
SquarePeg Marketing
The Bridge Collective Bluffton
Certification
Kansas Board of Cosmetology
(formerly) Green Circle Salon
(formerly) Vish Salon
Bluffton Chamber of Commerce
(formerly) Kansas Chamber of Commerce
Surface Hair Educator and Salon
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salon Owner/Hairstylist
Tālem Salon
08.2005 - 05.2023
Hairstylist/associate
Encounters Salon And Day Spa
10.2001 - 10.2006
Superior School of Cosmetology
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