Bridget Gardner
Eastover
Summary
Dynamic Floor Manager with a proven track record at Swamp Fox Armory, excelling in employee management and customer relations. Expert in inventory management and quality control, implementing effective processes that enhanced product presentation and customer satisfaction. Committed to fostering a collaborative team environment while ensuring adherence to safety protocols.
Overview
2020
2020
years of professional experience
Work History
Floor Manager
Swamp Fox Armory
Hopkins, SC
05.2018 - 01.2020
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on product knowledge and customer service best practices.
- Managed inventory levels, optimizing stock replenishment processes for timely availability.
- Implemented quality control measures to maintain high standards in product presentation.
Quality Control Inspector
Palmetto State Armory
West Columbia, SC
2017 - 2018
- Conducted inspections on firearms and accessories for quality assurance compliance.
- Utilized precision measuring tools to assess product specifications and tolerances.
- Identified defects and documented findings in inspection reports for corrective action.
- Collaborated with production teams to resolve quality issues and enhance processes.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
Sales Associate
Swamp Fox Armory
Hopkins, SC
2016 - 2017
- Assisted customers in selecting firearms and accessories based on individual needs
- Maintained accurate inventory records using point-of-sale systems
- Educated clients on product features, safety protocols, and usage techniques
- Processed sales transactions efficiently to enhance customer satisfaction
Owner/Operator
Family Tradition Cleaning Service
Hopkins, SC
2010 - 2015
- Managed daily operations and scheduling for cleaning teams to ensure timely service delivery.
- Developed effective cleaning protocols and quality assurance practices to enhance client satisfaction.
- Trained new employees on industry standards and equipment use for optimal performance.
- Implemented inventory management systems for cleaning supplies, reducing waste and costs.
- Established strong relationships with clients through consistent communication and feedback collection.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
High School Diploma -
Lower Richland High School
Hopkins, SCSkills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
- Scheduling and planning
- Employee scheduling
- Inventory management
- Employee relations
Timeline
Floor Manager
Swamp Fox Armory
05.2018 - 01.2020
Quality Control Inspector
Palmetto State Armory
2017 - 2018
Sales Associate
Swamp Fox Armory
2016 - 2017
Owner/Operator
Family Tradition Cleaning Service
2010 - 2015
High School Diploma -
Lower Richland High School