Bridget Knight
Greenwood
Summary
Friendly and detail-oriented professional with hands-on experience in veterinary reception, kennel care, and customer service. A deep rooted passion for animals and their wellbeing, seeking a roll to continue working in the animal care industry. Strong comprehensive background in veterinary front-office operations. Efficiently managed patient scheduling, client communications, and administrative tasks. Demonstrated proficiency in customer service and maintaining detailed medical records. Experienced with animal care, ensuring pets' health and comfort. Utilizes strong animal handling and facility maintenance skills. Track record of maintaining safe and clean environments for all animals.
Overview
2026
2026
years of professional experience
Work History
Veterinary Receptionist
Fountain Inn Animal Clinic
01.2024 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Coordinated communication between veterinarians and pet owners regarding treatment plans and follow-up care.
- Maintained accurate medical records using practice management software to enhance data integrity.
- Trained new staff on office procedures, promoting a collaborative team environment.
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Provided clients with educational materials, enhancing understanding of pet care recommendations and services offered.
Kennel Worker
Electric City Stay and Play
2021 - 01.2023
- Supervised daily care routines for multiple canine breeds, ensuring health and well-being.
- Developed and implemented cleaning protocols to maintain hygienic kennel environment.
- Trained new staff on animal handling techniques and kennel operations best practices.
- Monitored animal behavior to identify signs of distress or illness, reporting findings promptly.
- Coordinated feeding schedules and nutritional plans tailored to individual pet needs.
- Enhanced customer service by effectively communicating with pet owners regarding their animals' status.
- Led initiatives to improve kennel safety protocols, fostering a secure environment for animals and staff.
Veterinary Receptionist
Magnolia Veterinary Hospital
2020 - 2021
- Managed scheduling, medical records, and front-desk operations
- Supported veterinarians and technicians with administrative tasks and minor medical treatments
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Trained new staff on office procedures, promoting a collaborative team environment.
- Coordinated communication between veterinarians and pet owners regarding treatment plans and follow-up care.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Greenville Humane Society
Volunteer Kennel Worker
2018 - 2020
- Provided care and attention to animals in shelter environment.
- Maintained cleanliness of kennel facilities to ensure safe environments for animals.
- Monitored animal behavior and reported concerns to staff for immediate attention.
- Supported adoption events by engaging with potential adopters and promoting animal welfare.
- Trained new volunteers on proper handling techniques and shelter protocols.
- Promoted responsible pet ownership through community outreach events and educational programs.
- Actively engaged with potential adopters during shelter visits, answering questions about specific animals or general adoption processes.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Child Care Counselor
Kaleidoscope
01.2016 - 01.2018
- Supervised children and maintained a safe, structured environment
Education
High School Diploma -
Fountain Inn Christian School
Fountain Inn, SC2015
Skills
- Customer Service & Client Communication
- Scheduling & Appointment Management
- Multi-line Phone System
- Cash Handling & Payment Processing
- Data Entry & Record Keeping
- Animal Care & Kennel Maintenance
- Cleaning & Sanitation
- Teamwork and collaboration
- Veterinary medical records software
- Cleanliness maintenance
- Empathy for animals
- Compassionate care
Timeline
Veterinary Receptionist
Fountain Inn Animal Clinic
01.2024 - Current
Child Care Counselor
Kaleidoscope
01.2016 - 01.2018
Kennel Worker
Electric City Stay and Play
2021 - 01.2023
Veterinary Receptionist
Magnolia Veterinary Hospital
2020 - 2021
Greenville Humane Society
Volunteer Kennel Worker
2018 - 2020
High School Diploma -
Fountain Inn Christian School