Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridget Smith

Woodruff

Summary

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Cordial Patient Access Representative with extensive track record of successfully handling busy medical office tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office.

Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Empathetic Patient Access Representative known for high productivity and efficiency in task completion. Specialize in patient registration, insurance verification, and appointment scheduling. Excel in communication, problem-solving, and time management skills, ensuring smooth operations within healthcare settings. Commit to delivering exceptional patient service by utilizing soft skills effectively in fast-paced environments.

Patient Access Representative with background in managing patient admissions, insurance verification, and scheduling appointments. Possess strong communication skills to professionally interact with patients, families, and healthcare professionals. Demonstrated ability to maintain confidentiality while providing high-quality customer service. Notable contributions include improving workflow efficiency and reducing patient wait times.

Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Spartanburg Regional
Spartanburg
08.2024 - Current
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Collaborated with other departments to ensure quality customer service was delivered.
  • Followed up on unpaid claims in a timely manner.

Assistant General Manager

Zaxbys
Spartanburg
10.2010 - Current
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Prepared weekly schedules for staff members based on their availability.
  • Collaborated with other departments within the organization to coordinate projects.

Manager

Auto Money Title Loans
Spartanburg, South Carolina
05.2020 - 06.2024

Education

GED -

Dorman High Scjool
Spartanburg, South Carolina

Skills

  • Patient registration
  • Payment collection
  • Customer service
  • Scheduling appointments
  • Time management
  • Attention to detail
  • Effective communication
  • Problem solving
  • Organizational skills
  • Registration and admissions
  • Payment processing
  • Appointment scheduling
  • Patient check-in
  • Appointment reminders
  • Multitasking and organization

Certification

  • CPR certification

Timeline

Patient Access Representative

Spartanburg Regional
08.2024 - Current

Manager

Auto Money Title Loans
05.2020 - 06.2024

Assistant General Manager

Zaxbys
10.2010 - Current

GED -

Dorman High Scjool
Bridget Smith