To obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, training experience, customer service and a successful track record in today environment.
Overview
12
12
years of professional experience
Work History
Office Manager
Piedmont Pulmonary Medicine
04.2018 - Current
Support staff undergoes orientation and in-service training programs that are developed and conducted by the organization
Aiding in the resolution of matters related to accounts receivables, including rejected claims, charge corrections, billing adjustments, collection of overdue balances, and other factors impacting the collection process
Managing incoming calls, arranging appointments, building provider schedules, entering referrals, registering patients at the front desk, processing check-ins and check-outs, and securing prior authorizations for medications and procedures
Ensures operational efficiency by reassigning employees as needed to meet workload demands and supervises the daily operations of the practice
Accountable for handling payroll documentation and processing
Additionally, I ensure that the office maintains sufficient levels of necessary supplies
Patients Care Tech.
Prisma Health Laurens Memorial Hospital
11.2017 - Current
Verify patient’s insurance information prior to admission
Complete MDS and care plan assessments for current patients
Accurately interpret physician progress notes for new diagnosis
Phlebotomy
EKG
Catheterization
Store Manager (retail)
RUE21
05.2013 - 11.2017
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate Degree - Medical Coding and Billing
Administration of Office Tech.
05.2013
Diploma -
Clinton High School
Clinton, SC
05.2005
Skills
Word
Excel
PowerPoint
Access
Cover my meds
Interpersonal Skills
Prior authorizations for medication and procedures
Clinical Research Assistant at MUSC Division of Pulmonary and Critical Care Medicine Clinical Research ProgramClinical Research Assistant at MUSC Division of Pulmonary and Critical Care Medicine Clinical Research Program